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ServiceNow Solutions Expert

2 months ago


Vancouver, British Columbia, Canada 0004 DXC Technology Deutschland GmbH Full time

About the Role:

DXC Technology Deutschland GmbH is seeking a highly skilled ServiceNow Solutions Expert to join our team. As a ServiceNow Solutions Expert, you will be responsible for leading scoping, design, development, and implementation activities across client projects to deliver world-class ServiceNow-based solutions.

Key Responsibilities:

  • Lead the technical delivery of projects based on the ServiceNow platform.
  • Define technical solutions at an architectural and design level of detail.
  • Provide technical leadership and mentoring to junior architects and offshore/onshore development teams.
  • Deliver compelling solution demonstrations across the ServiceNow platform.
  • Design and deliver technical integrations between ServiceNow, client IT, and business services.
  • Assist development teams in resolving complex technical issues through all stages of the project lifecycle.
  • Continuously grow knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community, and other resources.
  • Establish deep and lasting relationships with clients and team members to enhance the reputation of DXC as an advisor of choice.

Requirements:

  • Proven experience in consulting/professional services and technical delivery.
  • Proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect.
  • Certified ServiceNow System Administrator.
  • Certified Implementation Specialist in at least 2 product suites.
  • Certified in ITIL Foundation (v3 or v4).
  • Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS, and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets, and UI Pages.
  • Deep understanding of the key technologies relevant to the ServiceNow integration solutions including Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
  • Experience with delivering solutions in complex client environments.
  • Understanding of common business analysis techniques and approaches.
  • Experience of agile and traditional software and project methodologies.
  • Able to communicate with impact, in a way that is open, honest, consistent, and clear to influence and align stakeholders around a proposed approach.
  • Strong negotiator, influencer, and team player, used to managing multiple stakeholders in demanding time-critical situations.
  • Strong drive and resilience to overcome challenges or setbacks to achieve team/project/client goals.
  • Passionate about areas of expertise, managing own development by learning continuously from experience and seeking out development opportunities.
  • Language: Fluent German and English language skills - verbal and in writing.

What's in it for me?

As a member of our team, you will have the opportunity to work on high-profile projects, develop your skills and expertise, and contribute to the growth and success of DXC Technology Deutschland GmbH. You will also have access to regular training and development opportunities, as well as the chance to achieve certifications and advance your career.

We offer a supportive and friendly team environment, where you will have the opportunity to share ideas, knowledge, and creativity to ensure everyone succeeds in the provision of high-quality, leading-edge ServiceNow solutions.

The successful candidate will have the ability to work from home and travel to client locations for meetings and workshops or work on client sites for periods as required.