Customer Experience Operations Specialist
1 week ago
We are currently seeking a Senior Specialist for Corporate Services (CS), E-Store and Retention Operation to join our team at OSL Retail Services in Mississauga, Ontario.
As a key member of our team, you will be responsible for coordinating and facilitating training programs for our E-Store and Retention group Contact Centre and Live Chat employees. Your expertise will encompass areas such as orientation sessions, performance management, sales, customer service, industry-specific knowledge, management, and leadership development.
The ideal candidate will possess a strong background in evaluating and managing eCommerce-related contact centre KPIs, with experience in training large and small groups related to product and promotion. Proficiency in Excel, Word, and PowerPoint is also essential, along with excellent oral and written communication skills.
We offer a competitive base salary of $78,000 - $81,000 per year, as well as opportunities for training and development to grow your career with one of Canada's Best Managed Companies.
Becoming a part of our dynamic team means being part of a people-focused company that values passion, honesty, respect, and integrity. We strive to create a supportive work environment where you can thrive and make a meaningful impact.
If you're a motivated individual with exceptional analytical, organizational, and planning skills, we encourage you to apply for this exciting opportunity.
-
Bilingual Customer Experience Specialist
3 weeks ago
Mississauga, Ontario, Canada Randstad Canada Full timeWe are seeking a skilled Bilingual Customer Experience Specialist to join our team at Randstad Canada. As a Bilingual Customer Experience Specialist, you will be responsible for managing customer inquiries, resolving issues, and escalating complex problems in both English and French. Your strong organizational skills, attention to detail, and ability to...
-
Customer Experience Specialist
4 weeks ago
Mississauga, Ontario, Canada SSCI Full timeCompany OverviewSSCI is a leading organization in the telecommunications industry, dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team. In this role, you will be responsible for providing top-notch support to our customers, ensuring their needs are met and...
-
Sales and Customer Experience Specialist
3 weeks ago
Mississauga, Ontario, Canada CB Canada Full timeWe are seeking a highly motivated Sales and Customer Experience Specialist to join our team at CB Canada. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer experiences.The successful candidate will have the opportunity to work closely with our cross-functional...
-
Customer Experience Specialist
7 days ago
Mississauga, Ontario, Canada PUMA Gruppe Full timeWe are seeking a highly motivated and driven Customer Experience Specialist to join our team at PUMA Gruppe. This is an exciting opportunity for individuals who share our passion for delivering exceptional customer experiences in a fast-paced retail environment.
-
Customer Experience Specialist
4 weeks ago
Mississauga, Ontario, Canada CAA Club Group Full timeOur Company OverviewCAA Club Group is a leading provider of travel, automotive and insurance services to millions of members across Canada.We are seeking an experienced Customer Experience Specialist to join our team. As a key member of our Member Relations department, you will play a vital role in ensuring that our members receive exceptional service and...
-
Customer Experience Support Specialist
6 days ago
Mississauga, Ontario, Canada Sharp Electronics of Canada Ltd. Full timeJob SummaryThe Direct Order Customer Experience Specialist is the primary point of contact for customers acquiring Sharp products or services.This role works closely with various departments to minimize delays throughout the sales process and ensure customer satisfaction at the highest level.About Us
-
Customer Service Experience Specialist
4 weeks ago
Mississauga, Ontario, Canada TalentSphere Staffing Solutions Full timeCompany OverviewTalentSphere Staffing Solutions is proud to partner with a well-established and stable custom goods manufacturer in search of a skilled Customer Service Experience Specialist. This opportunity is ideal for an individual who possesses excellent communication skills, a proactive approach to problem-solving, and a passion for delivering...
-
Accounting Assistant
3 weeks ago
Mississauga, Ontario, Canada SOS Customer Services Inc. Full timeAbout the RoleWe are seeking an experienced Accounting Assistant to join our team at SOS Customer Services Inc. as a Financial Data Specialist. This is a permanent, part-time position with 16 hours per week.As an Accounting Assistant, you will be responsible for maintaining accurate financial records, preparing general ledger entries, and managing accounts...
-
Customer Experience Resolution Specialist
3 weeks ago
Mississauga, Ontario, Canada CAA Club Group Full timeCompany OverviewWe are the CAA Club Group, a leading provider of membership-based travel and automotive services. Our team is dedicated to delivering exceptional experiences for our members.Salary:$60,000 - $80,000 per year, depending on experience.Job DescriptionIn this role as a Customer Experience Resolution Specialist, you will be responsible for...
-
Financial Operations Coordinator
4 weeks ago
Mississauga, Ontario, Canada SOS Customer Services Inc. Full timeAbout SOS Customer Services Inc.SOS Customer Services Inc. is a company that values efficiency and precision in its operations. As a Financial Operations Coordinator, you will play a crucial role in maintaining the financial health of our organization.
-
Mississauga, Ontario, Canada Taps Public House Full timeJob SummaryWe are seeking a skilled Master Mixologist and Customer Experience Specialist to join our team at Taps Public House in Mississauga, Ontario.About the RoleThe ideal candidate will have experience as a bartender, with a strong understanding of preparing and mixing beverages. They will be responsible for taking orders, serving drinks and snacks, and...
-
Customer Experience Ambassador
3 weeks ago
Mississauga, Ontario, Canada ENGINEERINGUK Full timeUnlock Your Potential as a Customer Experience AmbassadorAbout the RoleWe're looking for a highly skilled Customer Experience Ambassador to join our team at ENGINEERINGUK. As a Specialist, you will be the first point of contact for customers entering the store, guiding them through their Apple experience by advising, selling, and setting up new products. You...
-
Bilingual Customer Experience Representative
2 months ago
Mississauga, Ontario, Canada Randstad Canada Full timebJob Summary/bbrbrWe are seeking a highly skilled Bilingual Customer Experience Specialist to join our team at Randstad Canada. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in both English and French.brbrbKey Responsibilities/bbr- Manage customer inquiries and resolve issues...
-
Customs Clearance Specialist
1 week ago
Mississauga, Ontario, Canada Rhenus Logistics Canada Ltd. Full timeRhenus Logistics Canada Ltd. is a leading logistics specialist with global business operations and annual turnover amounting to billions of dollars.We are seeking a Customs Clearance Specialist to join our team in Canada.As a Customs Clearance Specialist, you will be responsible for ensuring the smooth clearance of goods through Canadian customs.You will act...
-
Customer Experience Specialist
2 months ago
Mississauga, Ontario, Canada beBee Professionals Full time $35,000 - $50,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Mississauga, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative...
-
Corporate Experience Specialist
3 weeks ago
Mississauga, Ontario, Canada Sodexo Canada Ltd Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Corporate Experience Specialist to join our team in Canada. This is a fantastic opportunity to work in a dynamic environment where you will be responsible for delivering exceptional office operations and support services.
-
Technical Support Specialist
4 weeks ago
Mississauga, Ontario, Canada VAXSTREAM CORPORATION Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at VAXSTREAM CORPORATION. This role is ideal for an individual with strong technical knowledge and excellent communication skills.About the RoleIn this position, you will be responsible for providing exceptional customer support to users experiencing difficulties...
-
Customs Brokerage Specialist
4 weeks ago
Mississauga, Ontario, Canada FedEx Group Full timeJob SummaryWe are seeking a highly skilled Customs Brokerage Specialist to join our team at FedEx Group. The successful candidate will be responsible for providing extensive customs brokerage services in accordance with Canada Customs and other government departments regulations and legislation. This includes processing high and low value entry processing...
-
Customs Brokerage Specialist
4 weeks ago
Mississauga, Ontario, Canada FedEx Group Full timeJob OverviewFedEx Group is seeking a skilled Customs Brokerage Specialist to join our team in providing exceptional customs brokerage services. As a key member of our operations team, you will be responsible for ensuring seamless clearance of international shipments while adhering to regulations and legislation.Salary and BenefitsThe estimated annual salary...
-
Mississauga, Ontario, Canada Sodexo Canada Ltd Full timeWorkplace Experience Specialist Job DescriptionSodexo Canada Ltd is seeking a highly skilled Workplace Experience Specialist to join our Corporate Services Division. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients and employees.Key Responsibilities:Operate and maintain audiovisual...