Restaurant Food Service Team Lead

3 weeks ago


Richmond Hill, Ontario, Canada OSMOWS shawarma Full time

We are seeking an experienced Food Service Supervisor to join our team at OSMOWS Shawarma. As a key member of our operations team, you will be responsible for leading and coordinating the activities of our staff who prepare and portion food.

Key Responsibilities
  • Lead and coordinate the activities of food service staff, establishing methods to meet work schedules and ensuring that food and service meet quality control standards.
  • Train staff in job duties, sanitation, and safety procedures, as well as estimate ingredient and supplies required for meal preparation.
  • Hire, supervise, and manage food service staff, maintaining records of stock, repairs, sales, and wastage.
  • Collaborate with our culinary team to prepare and submit reports, and prepare food order summaries for the chef.
  • Ensure that our customers receive excellent service, addressing any complaints or concerns in a professional and timely manner.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent communication and interpersonal skills, with the ability to work under pressure and meet tight deadlines.
  • Able to work in a fast-paced environment, with a combination of sitting, standing, and walking.
  • Flexible and able to work in a team environment, with a focus on client satisfaction.
Work Conditions
  • Work in a fast-paced food service environment, with a focus on meeting customer demands and deadlines.
  • Work under pressure, with a combination of sitting, standing, and walking.
  • Flexible hours, with the possibility of working evenings, weekends, and holidays.
Language
  • English language proficiency, with the ability to communicate effectively with customers and staff.


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