Technical Support Specialist
2 weeks ago
About the Role: CopperTree Solutions Inc. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients. This includes troubleshooting and resolving technical issues, as well as providing training and guidance to users.
Key Responsibilities:
- Provide technical support and assistance to clients via phone, email, and chat
- Troubleshoot and resolve technical issues with computer systems, networks, and software
- Develop and maintain technical documentation and knowledge base articles
- Participate in on-call rotation to provide after-hours support
- Collaborate with other technical teams to resolve complex technical issues
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5 years of experience in technical support or related field
- Strong understanding of computer systems, networks, and software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
-
Technical Support Specialist
1 month ago
Waterloo, Ontario, Canada beBee Professionals Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals in Waterloo. The ideal candidate will have a strong background in customer service and technical support, with a Bachelor's degree in Computer Science or a related field.The successful candidate will be responsible for:Troubleshooting customer issues and...
-
Technical Support Specialist
4 weeks ago
Waterloo, Ontario, Canada CopperTree Solutions Inc. Full timeCopperTree Solutions Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting and resolving technical issues, and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...
-
Technical Support Specialist
4 weeks ago
Waterloo, Ontario, Canada CopperTree Solutions Inc. Full timeCopperTree Solutions Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting and resolving technical issues, and ensuring that our systems and networks are running smoothly.Key Responsibilities:Provide technical...
-
Technical Support Specialist
4 weeks ago
Waterloo, Ontario, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full timeJob SummaryHONGYAN PRECISION MANUFACTURING LIMITED is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key ResponsibilitiesRespond to user inquiries and provide solutions to technical...
-
Technical Support Specialist
4 weeks ago
Waterloo, Ontario, Canada CopperTree Solutions Inc. Full timeCopperTree Solutions Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our computer networks.The ideal candidate will have a strong background in computer systems and networks, with...
-
Technical Support Specialist
2 weeks ago
Waterloo, Ontario, Canada HY PRECISION MANUFACTURING Full timeJob OverviewAt HY Precision Manufacturing, we are seeking a skilled and detail-oriented Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional support to our users, ensuring that they have a seamless experience with our systems and tools.Responsibilities- Respond to user inquiries...
-
Technical Support Specialist
5 days ago
Waterloo, Ontario, Canada CopperTree Solutions Inc. Full timeJob Title:Technical Support SpecialistAbout the Job:CopperTree Solutions Inc. is seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing top-notch technical support to our customers, troubleshooting issues, and ensuring that all equipment is properly installed and functioning.Key...
-
Technical Support Specialist
4 weeks ago
Waterloo, Ontario, Canada CopperTree Solutions Inc. Full timeCopperTree Solutions Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include:Key ResponsibilitiesProviding technical support and troubleshooting for computer...
-
Technical Support Specialist
4 weeks ago
Waterloo, Ontario, Canada CopperTree Solutions Inc. Full timeCopperTree Solutions Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our computer systems and networks.Key Responsibilities:Provide technical support to clients via phone, email,...
-
Technical Support Specialist
4 weeks ago
Waterloo, Ontario, Canada CopperTree Solutions Inc. Full timeCopperTree Solutions Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our computer networks.The ideal candidate will have a strong background in computer systems and networks, with...
-
Technical Support Specialist
4 weeks ago
Waterloo, Ontario, Canada CopperTree Solutions Inc. Full timeCopperTree Solutions Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include:Key ResponsibilitiesProviding technical support and troubleshooting for computer...
-
Technical Support Specialist
4 weeks ago
Waterloo, Ontario, Canada CopperTree Solutions Inc. Full timeCopperTree Solutions Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients. Your primary duties will include:Key ResponsibilitiesProviding technical assistance to clients via phone, email, or in-personResolving complex...
-
Technical Support Specialist
1 month ago
Waterloo, Ontario, Canada OpenText Full timeWe are seeking a Technical Support Specialist to join our team. This individual will provide technical support for a range of business systems and applications, collaborating with engineers, product teams, and support personnel to address challenges across various platforms.The successful candidate will have a strong analytical and problem-solving skills,...
-
Waterloo, Ontario, Canada CopperTree Solutions Inc. Full timeCopperTree Solutions Inc. is seeking a highly skilled Technical Support Specialist to join our team.As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. This role requires excellent problem-solving skills, strong communication skills, and the ability to work effectively in a fast-paced...
-
Waterloo, Ontario, Canada CopperTree Solutions Inc. Full timeJob DescriptionCopperTree Solutions Inc. is seeking a highly skilled Technical Support Specialist to join our team. This role involves providing technical assistance and troubleshooting services to users experiencing difficulties with computer systems and networks.
-
Senior Technical Support Specialist
2 weeks ago
Waterloo, Ontario, Canada Viessmann Full timeWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Viessmann. This role involves providing advanced technical support for our HVAC products, creating training materials, and collaborating with our engineering team.Main Responsibilities:Provide escalated technical support for HVAC products, including troubleshooting and...
-
Technical IT Support Lead
3 weeks ago
Waterloo, Ontario, Canada TextNow Full timeSenior IT Support SpecialistTextNow is seeking a seasoned IT professional to join our team as a Senior IT Support Specialist. In this role, you will be responsible for providing expert-level technical support across a diverse range of technologies, including Exchange, Windows, Azure, Office 365, and server environments.Key ResponsibilitiesProvide technical...
-
Insurance Technical Support Specialist
4 weeks ago
Waterloo, Ontario, Canada OTIP RAEO Full timeAbout the RoleThe Broker Technical Specialist is a key member of the OTIP Group of Companies (OGC) team, responsible for providing expert technical support to sales and servicing teams within the Orbit brokerage.Reporting to the Shared Services Manager, the core responsibilities of this role include:Providing product and technical expertise to team members...
-
Insurance Technical Support Specialist
6 days ago
Waterloo, Ontario, Canada OTIP RAEO Full timeJob DescriptionThe Insurance Technical Support Specialist plays a vital role in providing exceptional service to our clients by offering technical support and product expertise to all sales and servicing teams within the Orbit brokerage.Responsibilities:Provide technical guidance and support to team members, ensuring they have the necessary knowledge to...
-
Technical Support Specialist
4 weeks ago
Waterloo, Ontario, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full timeUser Support TechnicianHONGYAN PRECISION MANUFACTURING LIMITED is seeking a skilled User Support Technician to join our team. As a User Support Technician, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:Respond to user inquiries and provide solutions to technical...