Cloud Sales Team Lead

4 weeks ago


Toronto, Ontario, Canada Teleperformance Full time

About the Role

We are seeking a skilled Cloud Sales Team Lead to join our team at Teleperformance. As a key member of our Google Cloud sales team, you will be responsible for leading the team, ensuring priorities are correctly defined, prioritized, and delivered.

Key Responsibilities

  • Actively involved in the day-to-day operations of the Google Cloud sales team.
  • Coach and mentor the Cloud team, driving the uplift of skills, and helping them work through complex problems.
  • Identify and implement areas for improvement, defining standards, governance, best practices, and encouraging the consistent adoption of these across all teams.
  • Prepare Weekly/Monthly/Quarterly business reviews and present these to clients and stakeholders.
  • Act as a central escalation point for critical issues, ensuring the team responds appropriately and effectively when major incidents occur.

About Teleperformance

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With over 500,000 employees, we offer a hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We provide services in 300 languages and dialects.

Our Work Culture

We remain true to our core values of integrity, respect, professionalism, innovation, and commitment. Our work culture is based on autonomy, progressive work environment, flexibility, innovation, inclusivity, and teamwork.


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