Customer Service Representative
4 weeks ago
About the Role:
We are seeking a highly skilled Customer Service Representative to join our team at Incora. As an Onsite Representative, you will be responsible for representing Incora at customer production sites, interacting and coordinating directly with customer representatives and on-site functional area managers to effectively maintain and replenish customer supply locations.
Key Responsibilities:
- Represent Incora at customer production sites and interact with customer representatives and on-site functional area managers.
- Maintain and replenish customer supply locations.
- Act as a liaison to assist in monitoring stock levels, resolving inventory and product discrepancies, and expediting critical needs in support of customer requirements.
- Collaborate with internal teams to ensure seamless customer service.
Requirements:
- A High school graduate with proven customer service and interaction skills.
- Demonstrated excellence and commitment to a safe and hazard-free workplace.
- Fantastic communication skills and a continuous improvement mindset.
What We Offer:
- An exciting package that includes great salary and benefits.
- A chance to work in a first-class brand-new environment.
- The opportunity to become part of our Incora story.
We Are:
Incora is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world.
We exist to enable the mission critical. With a strong foundation in the aerospace and defence markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services.
We pride ourselves on offering industry-leading capabilities, innovative solutions, greater customer value, trusted supplier relationships, and business growth and operational efficiency.
Must Be:
A Canadian citizen or permanent resident of Canada.
Work Schedule:
Monday-Friday upon completion of training and security clearance.
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