Inside Sales Representative

2 days ago

Calgary, Alberta, Canada Electrical & Automation Industry Careers Full time

Job Summary:

CSC LED is seeking a highly skilled and experienced professional to join our team as an Inside Sales Representative. This is a hybrid position that requires a unique blend of sales and warehouse skills.

Key Responsibilities:

  • Sales:
    • Fulfill customer requests for pricing and stock checks.
    • Provide customers with product support, including features and benefits of CSC LED products.
    • Take customer calls and assist them as needed.
    • Coordinate with the warehouse/order desk to provide shipping information to customers.
    • Explain proper setup and use of products to customers.
    • Troubleshoot basic technical issues with products.
    • Occasionally assist the local sales agent at customer sales events.
  • Warehouse:
    • Ensure all purchase orders are processed, picked, and shipped with accuracy and timeliness.
    • Communicate professionally with customers and drivers and fellow staff members as needed.
    • Follow company policies and procedures to receive inbound shipments efficiently.
    • Communicate professionally with carriers, customers, and fellow staff members as needed.
    • Ensure shipments are received accurately and note any damages or discrepancies upon receipt.
    • Keep the warehouse organized as planned by the Warehouse Lead.
    • Ensure safe operation of equipment (forklift, scissor lift, pallet jack, etc).

Requirements:

  • Relevant work experience in both warehouse and sales settings (3+ years in the Electrical Wholesale industry is preferred).
  • Forklift experience is required (a valid forklift license is an asset).
  • Good computer literacy, specifically with Google Suite.
  • Ability to work in a busy environment where multi-tasking is required.
  • Excellent attention to detail.
  • Physical ability to move and lift heavy items (up to 50lbs).
  • Excellent English communication skills, both written and verbal.
  • Ability to work independently and/or with a small team.

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