Customer Service Representative

2 months ago


Montreal, Quebec, Canada Toujours Mikes Full time

About the Role

We are seeking a friendly and welcoming individual to join our team as a Customer Service Representative at Toujours Mikes. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities

  • Greet and welcome customers, present menus, and make recommendations;
  • Take reservations and orders by phone, and transmit orders to the kitchen staff via our point-of-sale system;
  • Prepare and serve beverages, condiments, and desserts;
  • Serve take-out and delivery orders, and ensure a high level of customer satisfaction;
  • Restock supplies and maintain a clean and organized workspace;
  • Process transactions and balance the cash register at the end of each shift;
  • Maintain a clean and safe working environment.

Requirements

  • Excellent communication and interpersonal skills;
  • Ability to work in a fast-paced environment and adapt to changing situations;
  • Fluency in French and basic understanding of English;
  • Ability to work a variable schedule, including evenings and weekends.

About Us

Toujours Mikes is a family-owned restaurant that values a warm and welcoming atmosphere. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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