Customer Service Representative

1 month ago


Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

About the Role

We are seeking a skilled and customer-focused Contact Centre Representative to join our team. As a representative, you will be the voice of our bank, providing exceptional customer service and support to our clients.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product and service information to customers, answering their questions and addressing their concerns.
  • Work collaboratively with colleagues to achieve sales and service goals.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements

  • High school diploma or equivalent required.
  • Exceptional communication and listening skills.
  • Ability to work in a fast-paced environment and multitask.
  • Digital literacy and proficiency in computer systems.

What We Offer

As a Contact Centre Representative at TD, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. We offer ongoing training and development to help you grow your career and achieve your goals.



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