Customer Service Representative

2 months ago


Montreal, Quebec, Canada RONA inc. Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our RONA team as a Customer Service Representative. As a key member of our frontend sales team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and assisting customers with their queries and needs.

Key Responsibilities:
  • Greet customers and provide a warm welcome
  • Assist customers with loading products into their carts or vehicles
  • Bring carts for customers who need assistance and collect carts in the parking lot
  • Assist the customer service and checkout teams
  • Return merchandise left at the returns desk to the appropriate departments
  • Stay informed of promotions and flyers
  • Follow store policies and procedures on loss prevention and health and safety
What We're Looking For:
  • Excellent customer service skills
  • Ability to work independently in a fast-paced environment

RONA is committed to creating an inclusive and safe work environment. We offer a comprehensive training program for all new hires and opportunities for advancement within the company. If you're looking for a challenging and rewarding role, we encourage you to apply.



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