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Senior Retail Operations Manager

2 months ago

Toronto, Ontario, Canada Asian Legend Full time
Job Description

The Asian Legend is seeking a Senior Retail Operations Manager to oversee the daily operations of our retail establishment. As a key member of our team, you will be responsible for managing staff, assigning duties, and ensuring seamless execution of our business strategies.

Key Responsibilities
  • Staff Management: Lead a team of 3-4 people to achieve sales goals and improve customer satisfaction.
  • Market Research and Analysis: Study market trends to determine consumer demand and competitor activity, informing our merchandise and service offerings.
  • Merchandise and Service Planning: Develop and implement strategies to drive sales and enhance the customer experience.
  • Budgeting and Financial Management: Plan and monitor budgets, revenues, and expenses to ensure the financial health of our retail establishment.
  • Staffing and Training: Determine staffing requirements and develop training programs to improve employee skills and performance.
  • Issue Resolution: Address customer complaints, supply shortages, and other operational issues in a timely and effective manner.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: At least 3 years to less than 5 years of experience in retail management or a related field.
  • Skills: Adaptability, analytical thinking, efficiency, goal-oriented mindset, client focus, organized approach, and teamwork.
Compensation and Benefits

We offer a competitive salary range of $60,000 to $80,000 per year, depending on experience. In addition, we provide benefits that support your well-being and career growth, including opportunities for professional development and a supportive work environment.

The estimated annual salary for this role is around $70,000, based on industry standards and location factors. However, please note that salaries may vary depending on individual circumstances.