Retail Operations Manager

2 weeks ago

Toronto, Ontario, Canada Bass Pro Shops Full time

**About the Role:**

Bass Pro Shops seeks an exceptional Retail Store General Manager to lead our retail store team in providing legendary customer service and driving sales and profitability. The successful candidate will have a proven track record of success in big box retail management, with strong leadership and financial management skills.

**Key Responsibilities:**

Company Overview:

The Retail Store General Manager plays a critical role in guiding the store team to deliver exceptional customer experiences, drive sales growth, and improve operational efficiency. This involves developing and implementing strategies to increase revenue, manage expenses, and maintain high standards of customer service.

Salary and Benefits:

We offer a competitive salary of $80,000 - $120,000 per year, depending on experience, plus excellent benefits including discounts on merchandise, restaurants, resorts, and conservation attractions. Our comprehensive benefits package includes medical, dental, vision, 401(k) matching, and paid time off.

Job Description:

The ideal candidate will possess strong leadership and management skills, with the ability to motivate and inspire teams to achieve exceptional results. Key responsibilities include coaching, training, and developing staff, managing budgets, and ensuring compliance with regulatory authorities.

Required Skills and Qualifications:

  • 3-5 years of management experience in big box retail
  • Strong financial management skills, including budgeting and forecasting
  • Excellent leadership and management skills, with the ability to coach and develop staff
  • Good interpersonal skills, with the ability to communicate effectively with teams and stakeholders
  • Proficient in MS Office and other software applications

Benefits:

  • Competitive salary and benefits package
  • Discounts on merchandise, restaurants, resorts, and conservation attractions
  • Opportunities for career advancement and professional growth
  • A fun and dynamic work environment

Why Join Us:

Bass Pro Shops is a leader in the outdoor industry, offering a unique and exciting work environment that aligns with our company values. As a member of our team, you'll have the opportunity to work with a talented group of professionals who share your passion for the outdoors.

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