Clinical Administrative Assistant

4 weeks ago


Richmond Hill, Ontario, Canada Mackenzie Health Full time

Job Title: Clinical Administrative Assistant

Job Summary:

The Clinical Administrative Assistant provides clerical and administrative support to maintain efficient and organized clinics. This role involves managing patient schedules, responding to inquiries, and coordinating patient care with supporting departments and physician offices.

Key Responsibilities:

  • Manage patient schedules and coordinate appointments
  • Respond to patient inquiries and provide support
  • Collaborate with interdisciplinary teams to achieve clinical goals
  • Maintain accurate and up-to-date patient records
  • Provide excellent customer service and communication skills

Requirements:

  • Grade 12 or equivalent
  • Working knowledge of Medical Terminology
  • Prior experience in an administrative/clerical role, preferably in a healthcare environment
  • Keyboarding skills (40 wpm)
  • Experience with computer applications, including Microsoft Office
  • Excellent verbal and written communication skills
  • Excellent organizational skills
  • Ability to effectively de-escalate situations
  • Customer Service skills
  • Proven attendance record
  • Understanding and compliance with patient and staff safety policies and procedures

Preferred Qualifications:

  • EPIC, EPF, ESP experience
  • Previous experience within the Unit Secretary classification

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.



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