Restaurant Operations Manager

3 weeks ago


Niagara Falls, Ontario, Canada Subway Sandwiches and Salads Full time

Restaurant Operations Manager

At Subway Sandwiches and Salads, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in food service management and be able to lead a team to achieve exceptional customer satisfaction and sales growth.

Key Responsibilities:

  • Develop and implement operational procedures to ensure efficient service delivery and maintain high standards of quality and cleanliness.
  • Manage cash handling and financial reporting to ensure accurate and timely financial information.
  • Conduct performance reviews to assess employee performance and provide coaching and development opportunities.
  • Organize and maintain inventory to ensure adequate stock levels and minimize waste.
  • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Negotiate arrangements with suppliers to secure the best possible prices and services.
  • Participate in marketing plans to promote the restaurant and increase sales.
  • Address customer complaints and provide excellent customer service to maintain a positive reputation.

Requirements:

  • 1-2 years of experience in a food service management role.
  • College or CEGEP diploma in a related field.
  • Excellent leadership and communication skills to motivate and direct a team.
  • Ability to work under pressure and meet deadlines.
  • Attention to detail to maintain high standards of quality and cleanliness.


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