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Insurance Account Manager

2 months ago

St John's, Newfoundland and Labrador, Canada BrokerLink Full time
About BrokerLink

We're a company that values integrity, respect, and customer-driven excellence. Our diverse and inclusive work environment is built on these principles, ensuring a respectful and inclusive space for all.

Job Summary

We're seeking a Commercial Account Manager to join our team in Saint John, NB. As a key member of our team, you'll provide exceptional customer service, work with utmost professionalism, and contribute to our mission of helping people.

Key Responsibilities
  • Assist the Commercial Account Executive in providing top-notch service to customers.
  • Communicate with customers to understand their insurance needs, provide advice, and resolve concerns.
  • Process incoming commercial paperwork, assist with quotes, and review existing coverage.
  • Prepare documentation for insurers, complete applications, and issue insurance certificates.
  • Process endorsements, invoices, and follow up on payments.
  • Communicate with insurance companies, negotiate with underwriters, and follow up on claims status.
Requirements
  • High School and/or Post-Secondary Education.
  • 3 years of commercial insurance experience, including property/casualty and automobile.
  • A valid insurance license for New Brunswick or willingness to obtain one.
  • Strong customer focus, previous sales experience, and ability to handle multiple priorities.
  • Excellent verbal and written communication skills.
What We Offer
  • Flexible health and dental insurance benefits package.
  • Personal spending amount for a healthy lifestyle.
  • RRSP and ESPP programs with company matching.
  • Dress for your day policy.
  • Competitive compensation package with bonus aspect.
  • Employee discount program.
  • Paid Time Off, including personal days, volunteer days, and vacation time.