Senior IT Service Management Specialist

3 weeks ago


Vancouver, British Columbia, Canada 0004 DXC Technology Deutschland GmbH Full time

Job Title: Senior ServiceNow Solution Consultant

About the Role:

We are seeking a highly skilled Senior ServiceNow Solution Consultant to join our team at 0004 DXC Technology Deutschland GmbH. As a Senior ServiceNow Solution Consultant, you will be responsible for leading solution implementation projects, owning technical and business design of the end-to-end solution during implementation, conducting design reviews and data quality assurance, managing and communicating with external client teams during the sales process and post-sales delivers, leading and participating in RFPs and providing technology solution content, and auditing existing client's implementation and recommending enhancement.

Key Responsibilities:

  • Lead solution implementation projects
  • Own technical and business design of the end-to-end solution during implementation
  • Conduct design reviews and data quality assurance
  • Manage and communicate with external client teams during the sales process and post-sales delivers
  • Lead and participate in RFPs and provide technology solution content
  • Audit existing client's implementation and recommend enhancement

Requirements:

  • 5+ years working in IT or Customer support organizations
  • 1-3 years' experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow
  • Good understanding of SQL, Java, XML, and web-based technologies
  • 1+ years' experience in implementing and aligning business processes to the ITIL best practices
  • Fluent in German and English, another European language would be an asset
  • Travels within Europe

What We Offer:

  • Comprehensive social benefits
  • Flexible working time models
  • An attractive salary package
  • Lived values that make us one of the most attractive employers worldwide
  • In addition, DXC Technology stands for equal opportunities and offers employees the compatibility of family and work as well as continuous development opportunities

About DXC Technology:

DXC Technology is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent, and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology



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