Store Leadership Manager
1 week ago
Hotel Chocolat Group plc is seeking a highly skilled and experienced Store Manager to lead our retail team and drive sales and customer satisfaction.
About the Role
- Lead and Develop the Team: Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
- Drive Sales and Profit: Drive store sales and profit plan and take action to maximise performance.
- Exceed Sales Targets: Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
- Maximise Commercial Opportunities: Maxmise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.
Requirements
- Experience: Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
- Leadership Qualities: Natural leadership qualities to get the best of your high performing team both individually and as a whole.
- Passion for Chocolate: A passion for chocolate, our brand and for giving the best service to our guests.
What We Offer
- Incentives: Incentives based on performance.
- Flexible Working: We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working.
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