Front Desk Representative
2 weeks ago
Front Desk Agent Job Description
Pickering Casino Resort is seeking a skilled Front Desk Agent to provide exceptional customer service to our guests. As a Front Desk Agent, you will be responsible for ensuring a smooth and efficient check-in and check-out process, addressing guest inquiries, and maintaining a clean and organized front desk area.
Key Responsibilities:
- Check-in and check-out guests in a timely and efficient manner
- Address guest inquiries and resolve issues in a professional and courteous manner
- Maintain a clean and organized front desk area, including handling cash and credit transactions
- Assist with room assignments, key control, and other front office duties as needed
- Provide exceptional customer service to ensure guest satisfaction
Requirements:
- Minimum 1 year of experience in a front desk or customer service role
- Basic computer skills, including Microsoft Word and Excel
- Excellent communication and problem-solving skills
- Ability to work a flexible schedule, including evenings, weekends, and holidays
About Us:
Pickering Casino Resort is a dynamic and growing company that offers a competitive salary and benefits package. We are committed to providing exceptional customer service and creating a positive work environment for our employees.
How to Apply:
Qualified applicants should submit their resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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