Front Desk Agent
5 months ago
Pickering Casino Resort is seeking Full-time Front Office Agents
Don’t miss the opportunity to join One Toronto Gaming’s new Hotel team Under the general direction of the Front Office Manager, the Hotel Front Desk Agent is responsible for providing efficient and courteous service to each guest and operate according to the policies, procedures, quality standards and services established by the management team for the satisfaction of internal and external guests.
The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following support of the company’s vision, mission and values:
- Check-in & check-out (ensure effective check-in and check-out procedures are followed for individual and group/tour activity)
- Addressing telephone and in-person inquiries
- Inform and follow up with any necessary departments to ensure that all requests for cots, cribs, packages, etc. are delivered to the guests’ rooms and deliver items to guests at their request on an as-needed basis
- Maintain room security by providing effective key control & confidentiality
- Record requests for special accommodations, suites and/or in-house packages. Check daily for out-of-order rooms, VIP rooms, and special accommodations requests, and ensure all Pre-registrations are done correctly
- Follow shift checklists to ensure all duties are completed in a timely manner
- Must maintain proper balance and knowledge of daily transactions and float responsibilities
- Assist with cleaning duties in order to maintain a clean and well-ordered work area in line with hotel policy
- Achieve guest satisfaction by responding to and anticipating guests needs ensuring all comments and complains are acted upon in accordance with hotel and Company policy
- Maintaining and balancing sales from the in-lobby kiosk for guests
- Maintaining the guest business centre area, including stocking paper and assisting guests with computer inquiries; and
- All necessary additional duties as assigned.
Successful applicants will demonstrate the following qualifications:
- Education and Qualification Requirements:
- Minimum 1-year experience in full-service hotel, preferred
- Basic computer skills: Microsoft Word, Excel, Internet
- Knowledge of area and surrounding attractions
- Working knowledge of reservations system to perform booking reservations, dupe checks, non-guaranteed cancellations, claimed reservations, setting the house statistics, etc.
- Previous cash handling experience required; and
- Excellent verbal communication skills.
Pickering Casino Resort candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?
Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.
Who we are
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
- We provide you with the tools and technology needed to delight your clients
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate: supports new and better ways to be successful.
- Be your Authentic Self: environment that values diversity as a source of strength.
- This isn't your typical \'corporate\' job. We work hard and we have fun
The only thing we don’t play games with…..is your career
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment
-
Front Desk Agent
3 weeks ago
Pickering, Ontario, Canada CB Canada Full timeJob Title: Front Desk AgentPickering Casino Resort is seeking a skilled Front Desk Agent to provide exceptional customer service to our guests.As a Front Desk Agent, you will be responsible for:Checking in and checking out guests in a timely and efficient mannerAddressing telephone and in-person inquiries in a professional and courteous mannerProviding...
-
Front Desk Representative
1 month ago
Pickering, Ontario, Canada CB Canada Full timeFront Desk Agent Job DescriptionPickering Casino Resort is seeking a skilled Front Desk Agent to provide exceptional service to our guests.As a Front Desk Agent, you will be responsible for ensuring a smooth and efficient check-in and check-out process, addressing guest inquiries, and maintaining a clean and organized front desk area.Key...
-
Front Desk Representative
1 month ago
Pickering, Ontario, Canada CB Canada Full timeFront Desk Agent Job DescriptionPickering Casino Resort is seeking a skilled Front Desk Agent to provide exceptional service to our guests.As a Front Desk Agent, you will be responsible for ensuring a smooth and efficient check-in and check-out process, addressing guest inquiries, and maintaining a clean and organized front desk area.Key...
-
Front Desk Representative
2 weeks ago
Pickering, Ontario, Canada CB Canada Full timeFront Desk Agent Job DescriptionPickering Casino Resort is seeking a skilled Front Desk Agent to provide exceptional customer service to our guests. As a Front Desk Agent, you will be responsible for ensuring a smooth and efficient check-in and check-out process, addressing guest inquiries, and maintaining a clean and organized front desk area.Key...
-
Front Desk Representative
1 month ago
Pickering, Ontario, Canada CB Canada Full timeJob Title: Front Desk AgentPickering Casino Resort is seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent is responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a clean and organized front desk area.Key...
-
Front Desk Representative
1 month ago
Pickering, Ontario, Canada CB Canada Full timeJob Title: Front Desk AgentPickering Casino Resort is seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent is responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a clean and organized front desk area.Key...
-
Front Desk Representative
3 weeks ago
Pickering, Ontario, Canada CB Canada Full timeFront Desk Agent Job DescriptionPickering Casino Resort is seeking a Front Desk Agent to provide exceptional customer service to our guests. As a Front Desk Agent, you will be responsible for checking in and checking out guests, addressing telephone and in-person inquiries, and maintaining room security.Key Responsibilities:Check-in and check-out guests in a...
-
Front Desk Agent
13 hours ago
Pickering, Ontario, Canada CB Canada Full timeJob Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at CB Canada.As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming...
-
Front Desk Representative
4 weeks ago
Pickering, Ontario, Canada CB Canada Full timeFront Desk Agent Job DescriptionPickering Casino Resort is seeking a skilled Front Desk Agent to provide exceptional service to our guests.As a Front Desk Agent, you will be responsible for:Checking in and checking out guests in a timely and efficient mannerAddressing telephone and in-person inquiries in a professional and courteous mannerProviding guests...
-
Front Desk Representative
4 weeks ago
Pickering, Ontario, Canada CB Canada Full timeFront Desk Agent Job DescriptionPickering Casino Resort is seeking a skilled Front Desk Agent to provide exceptional service to our guests.As a Front Desk Agent, you will be responsible for:Checking in and checking out guests in a timely and efficient mannerAddressing telephone and in-person inquiries in a professional and courteous mannerProviding guests...
-
Front Desk Representative
4 weeks ago
Pickering, Ontario, Canada CB Canada Full timeFront Desk Agent Job DescriptionPickering Casino Resort is seeking a skilled Front Desk Agent to provide exceptional guest service and support the hotel's operations.Key Responsibilities:Check-in and check-out guests efficiently and effectivelyAddress telephone and in-person inquiries in a professional and courteous mannerCoordinate with other departments to...
-
Front Desk Representative
4 weeks ago
Pickering, Ontario, Canada CB Canada Full timeFront Desk Agent Job DescriptionPickering Casino Resort is seeking a skilled Front Desk Agent to provide exceptional guest service and support the hotel's operations.Key Responsibilities:Check-in and check-out guests efficiently and effectivelyAddress telephone and in-person inquiries in a professional and courteous mannerCoordinate with other departments to...
-
Front Desk Agent
5 months ago
Pickering, Canada CB Canada Full timePickering Casino Resort is seeking Part-time Front Desk Agents! Don’t miss the opportunity to join One Toronto Gaming’s new Hotel team! Under the general direction of the Front Office Manager, the Hotel Front Desk Agent is responsible for providing efficient and courteous service to each guest and operate according to the policies, procedures, quality...
-
Front Office Agent
5 months ago
Pickering, Canada Great Canadian Full time**Pickering Casino Resort is seeking a Part-time Hotel Front Desk Agent!** Under the general direction of the Front Office Manager, the Hotel Front Desk Agent is responsible for providing efficient and courteous service to each guest and operate according to the policies, procedures, quality standards and services established by the management team for the...
-
Front Desk Support
5 months ago
Pickering, Canada Health First Family Chiropractic Full timeJoin our Team at Health First Family Chiropractic! **About Us**: At Health First Family Chiropractic, we are dedicated to improving the well-being of our patients through personalized care programs based on our patients goals. Our team of highly skilled professionals is committed to providing exceptional service and creating a positive, healing environment...
-
Front Desk Coordinator
3 weeks ago
Pickering, Ontario, Canada beBee Professionals Full time $30,000 - $40,000beBee Professionals is seeking a highly skilled Front Desk Coordinator to join our team in Pickering, Canada. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide warm...
-
Front Office Agent
2 weeks ago
Pickering, Canada Great Canadian Full time**Pickering Casino Resort is seeking a Part-time Front Office Agent! Under the general direction of the Front Office Manager, the Hotel Front Desk Agent is responsible for providing efficient and courteous service to each guest and operate according to the policies, procedures, quality standards and services established by the management team for the...
-
Front Desk Receptionist Real Estate Brokerage
5 months ago
Pickering, Canada Century 21 Kingdom Realty Inc. Full time**About us** Century 21 Kingdom Realty Inc. We are Century 21 Kingdom Realty is Full Service brokerage in Pickering. Century 21 Kingdom Realty is a new full-service Real Estate Brokerage in Pickering Ontario. We are seeking an REAL ESTATE secretary to join our team for the office. We are part of Century 21 big brand franchise and are working towards...
-
Front Desk Receptionist
5 months ago
Pickering, Canada VELOCITY PERFORMANCE Full timeMechanic shop front desk reception position available. Very busy shop and lots of opportunity. The person in this position is the first person our customers encounter and often the last before they leave. Having knowledge of cars/ automotive experience is not a necessity but would be a positive. There is a 2-week training process that will assist you in...
-
Salon Coordinator/front Desk
5 months ago
Pickering, Canada Tonyc Studio Full timeTonyc Studio Pickering Town Centre is looking for a Full Time Salon Coordinator/ Front Desk Customer Service Experience Required Immediate Start **Job Types**: Full-time, Permanent **Salary**: From $15.50 per hour Flexible Language Requirement: - French not required Schedule: - 8 hour shift Ability to commute/relocate: - Pickering, ON L1V 1B8:...