Customer Service Representative

4 weeks ago


Edmonton, Alberta, Canada Alta Appliance Service Full time
Job Title: Order Desk Agent

We are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service.

Key Responsibilities:
  • Supervise and train staff to ensure excellent customer service.
  • Act as a spokesperson for the organization, addressing customer complaints and concerns.
  • Provide information to customers, answer inquiries, and arrange for billing services.
  • Maintain records and statistics, and perform general office duties.
  • Order office supplies and maintain inventory, and receive payments.
  • Consult with clients after sale to provide ongoing support.
Requirements:
  • Excellent written communication skills.
  • Flexibility and ability to multitask.
  • Organized and quick learner.
  • Experience an asset, but not required.
Working Conditions:
  • Permanent position.
  • 40 hours per week.
  • English language.


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