Customer Service Representative

4 weeks ago


Edmonton, Alberta, Canada Alta Appliance Service Full time
Job Summary

We are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide information on our services and products.
  • Order Management: Process and manage customer orders, including arranging for billing and issuing receipts.
  • Staff Supervision: Supervise and train staff to ensure they are equipped to provide excellent customer service.
  • Record Keeping: Maintain accurate records and statistics to track customer interactions and service delivery.
  • Inventory Management: Order office supplies and maintain inventory levels to ensure efficient operations.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience is an asset, but not required.
  • Skills: Excellent written communication, flexibility, organization, ability to multitask, and quick learning.
What We Offer
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 40 hours per week.


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