Branch Manager, Parksville

1 month ago

Parksville, British Columbia, Canada E.B. Horsman & Son Full time
About the Team

E.B. Horsman & Son (EBH) has been a leading electrical distributor in Western Canada for over 120 years. With 20+ locations throughout BC, Alberta, and Saskatchewan, we are proud to be consistently recognized as one of Canada's Best Managed companies. Our core values of Collaboration, Teamwork, and Initiative drive our success, and we take pride in living by our mission statement of "Providing the Best People, Best Solutions, and the Best Service in the Electrical Industry."

Why Work with Us?

We offer a comprehensive benefits package, competitive compensation plan, profit-sharing, employee share ownership program (ESOP), and RRSP matching after 1 year of employment. Our team is collaborative, and we prioritize continuous development through our EBH University. We are committed to helping our employees grow and thrive in their careers.

About the Opportunity

As an Electrical Branch Manager, you will be responsible for leading a team of professionals in the electrical distribution industry. You will oversee branch operations, manage people, sell, leverage technology, and create or improve processes to achieve business objectives. You will also be responsible for driving sales growth and gross profit, mentoring and empowering your team, and working closely with corporate managers and sales directors to develop strategies to maintain or increase customer satisfaction and loyalty.

Key Accountabilities
  • Operational excellence: Oversee branch operations and involved in strategic branch planning, managing people, selling, leveraging technology, and are often creating or improving processes to achieve business objectives.
  • Driving Sales: Responsible for an active account base, with responsibility for customer acquisition and retention. You will have a passion and drive to accelerate Branch sales growth and gross profit.
  • Leadership: You will be the driving force in mentoring and empowering your team in conjunction with EBH's core values. This will include working with the branch teams in hiring, performance management, goal setting, and succession planning.
  • Collaborator: Work closely with Corporate Managers, Sales Directors, Customer Service Managers, branch staff, and HR to develop strategies to maintain or increase customer satisfaction and loyalty.
  • Strategic planner: Ability to analyze data to meet branch Key Performance Indicators such as gross profit & sales margins. Prepare or oversee branch reports such as yearly budgeting or other operational reports as required.
What You'll Bring to This Role

A Bachelor's Degree in a relevant field and/or an equivalent combination of education and experience will be considered. 10+ years of experience in the electrical industry and/or similar industry. 5+ years of progressive management experience. Proven ability to form strategic partnerships, build relationships and respect cultural diversity. You must have worked in a previous Outside Sales role. Valid driver's license and drive your own vehicle, as travel will be required. Ability to be inclusive, collaborative, and respectful. Demonstrated experience leading, managing and mentoring a team. Intermediate computer skills with high proficiency in MS Office and ERP experience and the ability to learn new software. High level of professionalism grounded in integrity, strong communication (written/verbal) and interpersonal skills.

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