Cage Supervisor Leadership Role
1 day ago
We are seeking a highly skilled Cage Supervisor to join our team at CB Canada. As a key member of our Cage Team, you will play a vital role in ensuring the smooth operation of our gaming floor.
Job SummaryThis is an exciting opportunity for a detail-oriented and customer-focused individual who is looking to take their career to the next level. As a Cage Supervisor, you will be responsible for managing cash handling operations, maintaining accurate records, and providing exceptional guest service.
Key Responsibilities:- Distribute, verify, and reconcile floats to ensure accuracy and integrity.
- Verify or complete large cash transactions with precision and attention to detail.
- Process machine fills, machine jackpots, cancelled credits, table fills, and credits with accuracy and efficiency.
- Complete all ATM procedures according to established protocols.
- Servicing the NRT machine to fill the money and ensure terminal functionality.
- Verify and complete ticket redemptions, and approve cashier's transactions.
- Monitor and report all discrepancies and suspicious cash activities.
- Document and reconcile transactions and cash equivalents; provide reports.
- Communicate effectively with all operational departments.
- Build working relationships with internal and external guests.
- Comply with licensing laws, health and safety, and other statutory regulations.
- Perform other duties as assigned or directed.
To be successful in this role, you will need:
- Experience in high-volume cash handling.
- Experience in a guest-facing role.
- A vested interest in further developing managerial skills within CB Canada.
- Strong communication and mathematical skills.
- Possess a quick reaction time to respond, resolve, or escalate cage issues when needed.
- Knowledge and ability to monitor and report all discrepancies and suspicious cash/activities.
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