Technical Support Specialist
13 hours ago
We are seeking a highly skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring their technical issues are resolved efficiently and effectively.
Key Responsibilities- Provide timely and effective technical support to clients via phone, email, or chat.
- Troubleshoot and resolve technical issues related to our CRM system.
- Collaborate with internal teams to ensure seamless support delivery.
- Document and maintain accurate records of support interactions.
- Stay up-to-date with the latest CRM technology and best practices.
- Minimum 3-5 years of experience in a technical support role.
- Strong knowledge of CRM systems and technical troubleshooting skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Bilingual (French and English) is an asset.
Talentuch offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional technical support, we encourage you to apply for this exciting opportunity.
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