Marketing Director

6 days ago


Charlottetown, Prince Edward Island, Canada PENN Entertainment Full time

About Us

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences.

We have 43 destinations across North America, online sports betting, and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Our commitment to values like diversity and sustainability drives our success.

About the Role

We're seeking an experienced Marketing Manager to join our team.

This role will oversee the marketing department, managing staff, workflow, and employee performance.

You'll also be responsible for customer service, marketing support services, and relationships with outside vendors.

Key Responsibilities:

  • Supervise and develop staff in the Marketing Department.
  • Manage rewards and recognition programs to maximize employee engagement.
  • Manage work procedures and expedite workflow.
  • Oversee employee performance and assist in the budget process.
  • Support and demonstrate superior customer service.
  • Achieve department customer service goals.
  • Enhance guest interactions by providing a friendly greeting and creating a positive atmosphere.
  • Ensure compliance with all regulatory requirements.
  • Manage marketing support services including advertising and public relations.
  • Manage relationships with outside vendors.

Requirements:

  • Bachelor's degree in marketing, finance, or a related field.
  • Five years of progressively more challenging leadership roles in marketing or operations.
  • Experience in multiple communication channels including direct mail, e-mail, and social media.
  • Technical proficiency in Microsoft applications.
  • Strong client interface and presentation skills.
  • Ability to effectively present information and respond to questions.
  • Ability to interact with guests, staff, and colleagues diplomatically.
  • Demonstrated ability to drive toward results.


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