Learning & Development & Onboarding Specialist

6 days ago

Markham, Ontario, Canada BGIS Full time

About BGIS

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia.

Job Summary

The Learning & Development and Onboarding Specialist will champion and support the ongoing project in learning & development and onboarding at BGIS. The incumbent is responsible for identifying needs and making recommendations on the continuous improvements for training systems, processes, following through with development and evaluation of courses and process. This role plays an integral role in fostering the growth and development of our employees while supporting our company's commitment to innovation and technical excellence.

Key Responsibilities

  • Work through requests that come into the different mailboxes: investigations, password resets, assignment requests, new course upload creation requests, questions/queries/issues with accounts that require thorough assessments.
  • Partner with the business on key learning initiatives and instructor-led design projects as required.
  • Collaborate on various projects and initiatives, providing support and expertise where needed.
  • Assist in the maintenance of the various L&D platforms such as Skillsoft and our Year-end review platform (Optimizer).
  • Documentation and Reporting:
    • Maintain accurate records of training activities, participant registration and attendance, and learning outcomes + Optimizer reports as well.
  • Manage the activities and consolidate the information required to organize a comprehensive role-based training matrix.
  • Upload training to Percipio.
  • Develop and cascade communication around training programs and activities for the organization.
  • Monitor and respond to Learning & Development shared email inbox and other related questions.
  • Provide backup support to another L&D team member, as required.
  • Other tasks as required.

Onboarding Responsibilities

  • Ability to diagram process flows relating to the onboarding process.
  • Review and improve onboarding processes.
  • Creating and modifying journeys and other onboarding constructs in Oracle HCM.
  • Creating instructional documents and guidelines for team members to help enrich their onboarding experience.

Requirements

  • 2+ years of working experience in a support function.
  • Working knowledge of instructional design principles and concepts.
  • Excellent presentation/facilitation skills.
  • Strong organizational, project management, and communication skills.
  • Comfortable communicating orally in both French and English.
  • Post-secondary education and/or professional certification.
  • Experience using virtual platforms, such as Microsoft Teams.
  • Technologically savvy.
  • Proficient in MS Office (Outlook, Word, Advanced Excel, PowerPoint), SharePoint, online training tool.
  • Conscientious with strong attention to detail.
  • Strong analytical skills.
  • Team-oriented and flexible with the ability to work under pressure.
  • Experience in Oracle HCM or similar platforms would be considered an asset.
  • Strong computer skills (MS Outlook, Word, Excel, Access, Visio, and PowerPoint; Inter/Intranet; Adobe Acrobat, web-based tools).
  • Proven ability to exhibit discretion in handling confidential/sensitive information.

  • Learning & Development Specialist

    3 weeks ago

    Markham, Ontario, Canada Support Services Office Full time

    About Us We are a leading provider of senior care services, dedicated to enriching the lives of seniors and their families. We believe in creating a supportive and fulfilling environment where residents can thrive. What We Offer Competitive compensation and benefits package Opportunities for professional growth and development Collaborative and...

  • Learning & Development Specialist

    2 days ago

    Markham, Ontario, Canada Colas Full time

    About Us:Colas, a leading Canadian construction and maintenance company, has been a trusted partner in building transportation infrastructure since 1917. Our commitment to exceptional customer service, operational excellence, and innovative technologies has earned us a reputation as a leader in our industry.Our Mission:We strive to build greatness in...

  • Learning & Development Specialist

    3 days ago

    Markham, Ontario, Canada Colas Full time

    About Us:Colas, a leading Canadian construction and maintenance company, has been a trusted partner in building transportation infrastructure since 1917. Our commitment to exceptional customer service, operational excellence, and innovative technologies has earned us a reputation as a leader in our industry.Our Mission:We strive to build greatness in...

  • Electrical Engineer/Designer

    3 days ago

    Markham, Ontario, Canada Murata Power Solutions, Inc. Full time

    About the RoleMurata Power Solutions, Inc. is a leading provider of power conversion products, focused on delivering innovative solutions to the global market. As a key member of our Product Development team, you will play a critical role in designing and developing AC-DC and DC-DC power supplies that meet the evolving needs of our customers.Key...

  • Electrical Engineer/Designer

    2 days ago

    Markham, Ontario, Canada Murata Power Solutions, Inc. Full time

    About the RoleMurata Power Solutions, Inc. is a leading provider of power conversion products, focused on delivering innovative solutions to the global market. As a key member of our Product Development team, you will play a critical role in designing and developing AC-DC and DC-DC power supplies that meet the evolving needs of our customers.Key...

  • Learning & Development Specialist

    2 days ago

    Markham, Ontario, Canada Miller Paving Limited (HO) Full time

    About Us:The Miller Group, a leading Canadian infrastructure development company, has been a trusted partner in transportation infrastructure construction and maintenance since 1917.We pride ourselves on delivering exceptional customer service and operational support through our expertise in construction methods, innovative technologies, and high-quality...

  • Learning & Development Specialist

    2 days ago

    Markham, Ontario, Canada Miller Paving Limited (HO) Full time

    About Us:The Miller Group, a leading Canadian infrastructure development company, has been a trusted partner in transportation infrastructure construction and maintenance since 1917.We pride ourselves on delivering exceptional customer service and operational support through our expertise in construction methods, innovative technologies, and high-quality...

  • Learning & Development Specialist

    6 days ago

    Markham, Ontario, Canada Colas Full time

    About Us:Colas Canada, a leading provider of construction and maintenance services, is seeking a skilled Learning & Development Specialist to join our team. With a rich history dating back to 1917, we have established ourselves as a trusted partner in the transportation infrastructure industry.We pride ourselves on delivering exceptional customer service and...

  • Learning & Development Specialist

    7 days ago

    Markham, Ontario, Canada Colas Full time

    About Us:Colas Canada, a leading provider of construction and maintenance services, is seeking a skilled Learning & Development Specialist to join our team. With a rich history dating back to 1917, we have established ourselves as a trusted partner in the transportation infrastructure industry.We pride ourselves on delivering exceptional customer service and...

  • Senior Manager, Learning and Development Specialist

    5 days ago

    Markham, Ontario, Canada Sentrex Health Solutions Inc. Full time

    Job Summary**Job Title:** Senior Manager, Learning and Development**Job Category:** Human Resources**Job Type:** Full-Time**Work Arrangement:** Hybrid (1-2 days/week in office)Job Description**About Us:** Sentrex Health Solutions Inc. is a leading provider of innovative solutions for pharmaceutical manufacturers, physicians, and patients. We are committed to...

  • Senior Manager, Learning and Development Specialist

    4 days ago

    Markham, Ontario, Canada Sentrex Health Solutions Inc. Full time

    Job Summary**Job Title:** Senior Manager, Learning and Development**Job Category:** Human Resources**Job Type:** Full-Time**Work Arrangement:** Hybrid (1-2 days/week in office)Job Description**About Us:** Sentrex Health Solutions Inc. is a leading provider of innovative solutions for pharmaceutical manufacturers, physicians, and patients. We are committed to...

  • Learning & Development Specialist

    6 days ago

    Markham, Ontario, Canada Miller Paving Limited (HO) Full time

    About Us:The Miller Group, a leading provider of infrastructure solutions, has been a Canadian leader in construction and maintenance since 1917. We deliver exceptional customer service and operational support through our proven construction methods and innovative technologies, combined with high-quality products and materials. We leverage our global network...

  • Learning & Development Specialist

    6 days ago

    Markham, Ontario, Canada Miller Paving Limited (HO) Full time

    About Us:The Miller Group, a leading provider of infrastructure solutions, has been a Canadian leader in construction and maintenance since 1917. We deliver exceptional customer service and operational support through our proven construction methods and innovative technologies, combined with high-quality products and materials. We leverage our global network...

  • Learning & Development Specialist

    2 months ago

    Markham, Ontario, Canada Colas Full time

    About the Company:Miller Paving Limited is a subsidiary of Colas Canada, specializing in the construction and maintenance of transportation infrastructure. With a history dating back to 1917, we are committed to delivering exceptional customer service and operational support using innovative technologies and high-quality materials. Our global network allows...

  • Senior Manager, Learning and Development

    6 days ago

    Markham, Ontario, Canada Aviva Full time

    **About the Role**We are seeking a highly skilled and experienced Learning and Development Senior Manager to join our Broker Distribution team at Aviva Canada. As a key member of our team, you will be responsible for leading and supervising the design and delivery of learning programs to support the growth and development of our brokers and distribution...

  • Senior Manager, Learning and Development

    7 days ago

    Markham, Ontario, Canada Aviva Full time

    **About the Role**We are seeking a highly skilled and experienced Learning and Development Senior Manager to join our Broker Distribution team at Aviva Canada. As a key member of our team, you will be responsible for leading and supervising the design and delivery of learning programs to support the growth and development of our brokers and distribution...

  • Senior Manager, Learning and Development

    2 weeks ago

    Markham, Ontario, Canada Aviva Full time

    **About the Role**We are seeking a highly skilled and experienced Senior Manager, Learning and Development to join our Broker Distribution Learning & Development team at Aviva Canada.**Key Responsibilities**Lead the design and delivery of a diverse range of learning programs to enable onboarding, and personal development of brokers and Distribution...

  • Senior Manager, Learning and Development

    2 days ago

    Markham, Ontario, Canada Aviva Full time

    **About the Role**We are seeking a highly skilled and experienced Senior Manager, Learning and Development to join our Broker Distribution Learning & Development team at Aviva Canada.**Key Responsibilities**Lead the design and delivery of a diverse range of learning programs to enable onboarding, and personal development of brokers and Distribution...

  • Electromechanical Controls Specialist

    4 days ago

    Markham, Ontario, Canada Magna Powertrain Full time

    About the RoleWe are seeking a highly skilled Electromechanical Controls Specialist to join our team at Magna Powertrain. As a key member of our production team, you will be responsible for troubleshooting, repairing, and installing low and high voltage single-phase industrial electromechanical control systems for utility production equipment.Your...

  • Electromechanical Controls Specialist

    4 days ago

    Markham, Ontario, Canada Magna Powertrain Full time

    About the RoleWe are seeking a highly skilled Electromechanical Controls Specialist to join our team at Magna Powertrain. As a key member of our production team, you will be responsible for troubleshooting, repairing, and installing low and high voltage single-phase industrial electromechanical control systems for utility production equipment.Your...