Medical Associate

2 weeks ago


Windsor, Ontario, Canada FYidoctors Full time
Role Overview

As a Medical Associate at FYidoctors, you will play a critical role in delivering world-class service to our patients. Your primary focus will be on pre-testing patients before they see the Optometrist, utilizing auto-refractors and NCT, OCT, retinal photos, and colour vision. You will also assist other areas of the clinic as needed, upholding excellent customer service standards using your charisma and problem-solving skills.

Key Responsibilities
  • Primary focus on pre-testing patients before they see the Optometrist
  • Auto-refractor and NCT
  • OCT
  • Retinal Photos
  • Colour Vision
  • Secondary focus on assisting other areas of the clinic as needed
  • Upholding excellent customer service standards

Requirements
  • Previous experience in a customer-facing, preferably retail environment preferred
  • Previous optical experience is considered an asset
  • Passionate about customer service
  • A high level of comfort using technology and computers
  • A great communicator who can provide exceptional patient care
  • Able to multi-task in a fast-paced environment

About FYidoctors
FYidoctors is Canada's largest and most technologically advanced eyecare provider. Our purpose is to enhance the lives of our patients. We are committed to being more than just a workplace, emphasizing opportunity, diversity, equity, and inclusion. At FYidoctors, you'll have a meaningful impact on people's lives and have fun doing it.
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