Membership Sales and Service Ambassador

2 days ago


Gravenhurst, Ontario, Canada YMCA of Simcoe-Muskok Full time
About the Role

As a Membership Sales and Service staff member at the YMCA of Simcoe/Muskoka, you will be part of a dynamic team that fosters healthy communities by empowering children, youth, and families.

Job Description

You will be responsible for achieving sales targets, delivering exceptional customer service, and processing transactions in an accurate and efficient manner. Your primary focus will be on supporting members and facility users to ensure a positive experience.

Key Responsibilities:
  • Serve as a representative of the YMCA, embodying our mission and core values.
  • Deliver outstanding customer service, adhering to YMCA SAM Standards and best practices.
  • Achieve sales targets, as defined by your Supervisor, Sales and Service.
  • Maintain a neat, clean, safe, and well-organized service area at all times.
  • Develop a strong working knowledge of all YMCA programs and services.
Requirements

To succeed in this role, you must possess excellent communication skills, be computer literate, and have prior customer service experience. Additionally, you should be able to work flexible hours based on client needs.

Preferred Qualifications:
  • Proven Customer Service Experience
  • Computer Literacy
  • Excellent Oral Communication Skills
  • SAM Training
What We Offer

We provide a competitive salary of $17.05 per hour, a wellness day, and a YMCA Health and Fitness membership. Ongoing training and development opportunities are also available to support your growth and success.

In addition to these benefits, you will have the opportunity to work with a diverse team, make a positive impact in the lives of our members, and contribute to building healthy communities.



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