Senior Data Analyst

2 weeks ago


Waterloo, Ontario, Canada Sun Life Full time
Job Description

Are you passionate about data and solving complex business problems? Do you enjoy making a meaningful impact on the business around you? If so, our Senior Data Analyst role is the perfect fit for you.

The Growth and Performance Marketing team within Sun Life's Client Experience Office (CXO) is undergoing a significant transformation. As part of this transformation, we are continuously launching and testing new ideas, platforms, and solutions to generate new leads and identify opportunities for existing clients and group members.

Key Responsibilities
  • Work closely with business partners to identify complex business problems and provide data-driven solutions.
  • Analytic work from requirements specification, data gathering, analysis to presentations to solve business problems.
  • Work with stakeholders across Sun Life as a subject matter expert in prospect, client, and advisor data.
  • Ongoing support to uncover opportunities that drive incremental sales.
  • Develop metrics and KPIs to measure the performance of analytical and data products in the overall portfolio.
  • Provide support for annual business plan, monthly sales forecast, and insight analysis.
  • Operationalize reporting processes and synthesize key metrics into impactful and insightful dashboards to monitor and assess the success of business initiatives/performance.
  • Perform reporting automation, self-serve analytics enablement, and promote a culture of analytics-driven decision making.
Requirements
  • 5+ years of experience working with data, including quantitative analysis, data modeling, and data visualization.
  • 5+ years of experience with SQL, including writing complex queries to extract and integrate data from multiple database sources.
  • Experience working with AWS data toolsets and knowledge of using Python/Pyspark.
  • Experience using oral and written storytelling to share data-driven insights in a clear and succinct manner.
  • Strong partnering approach with a commitment to meeting business partners' unique needs and expectations.
  • In-depth prioritization, planning, and change management skills to stay within time/scope of a task in a fast-paced environment.
  • Comfortable learning new applications and processes quickly with minimal direction.
  • Ability to document work.
Nice to Have
  • 2+ years of experience in data visualization/dashboarding with Tableau or equivalent.
  • Understanding of predictive and prescriptive techniques, including regression, decision trees, and forecasting.
  • Experience in Salesforce.
  • MSc in a statistical, mathematical, or technical field.
  • Additional statistical programming languages, such as SAS/R.
  • Advanced user of MS Excel and MS Access.
Unique Requirement
  • The candidate selected for this role is required to attain Canadian Reliability Security Clearance.
What's in it for you?
  • We're proud to be a Great Place to Work Canada.
  • Recognized in 2023 with the Most Trusted Executive team by Great Place to Work Canada.
  • Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
  • Flexible benefits from the day you join to meet the needs of you and your family.
  • Pension, stock, and savings programs to help build and enhance your future financial security.
  • Flexible hybrid work model, including work-from-home if you prefer.
  • Care Days and Sick Days to support your well-being.
  • Our unique Sabbatical Program gives you the opportunity to take up to 6 weeks off, every five years.
  • An environment of continuous learning and improvement with a friendly, collaborative, and inclusive culture.

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