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Risk Management Specialist
1 month ago
About the Role
We are seeking a highly motivated and analytical individual to join our team as a Risk Management Specialist. In this role, you will be responsible for executing core elements of our Operational Risk Management Framework, including project risk assessments, incident and reportable events, and corrective action plans.
Key Responsibilities
- Execute core elements of the Operational Risk Management Framework
- Project Risk Assessments: Lead on projects and business changes that may impact key risks or internal controls in Canada Operations
- Incidents and Reportable Events: Conduct root cause analysis for operational risk incidents/errors and document opportunities to implement new preventive and detective controls
- Corrective Action Plans (CAPs): Support Business Units with remediation of CAPs, including proactive monitoring of CAP status and ensuring solution implemented remediates root cause of gap
- Provide an objective view of the Business and/or function control environment, mitigation strategies, and emerging risks
- Maintain awareness of risk and control issues, including updating the controls inventory within the business/function
Requirements
- Bachelor's degree in business, finance, or industry certificate in operational risk
- 5-7 years of related experience with strong knowledge of business processes, risks, and controls
- Experience leading high-performing teams, including coaching and developing people
- Knowledge of Insurance, Group Benefits, Affinity, and/or Contact Centres operations is a plus
- Familiarity with Archer record creation, maintenance, and reporting is a plus
- Knowledge of audit methodologies, control frameworks, and risk management practices
- Comprehensive understanding of foundational elements of an operational risk management program in the financial services industry
- Strong verbal and written communication skills, including ability to convey complex situations and relationships in a clear and concise manner
About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.
What We Offer
We offer eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life, and AD&D insurance coverage, adoption/surrogacy, and wellness benefits. We also offer eligible employees various retirement savings plans, including pension and a global share ownership plan with employer matching contributions.
