Retail Store Manager

4 days ago

Hamilton, Ontario, Canada Krystal Vision Optical Inc. Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at Krystal Vision Optical Inc. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and mentor a team of sales associates to ensure they are meeting sales targets and providing excellent customer service.
    • Assign tasks and duties to team members to maximize productivity and efficiency.
  • Store Operations
    • Authorize returns and exchanges, ensuring a seamless customer experience.
    • Establish and manage work schedules to meet business needs.
  • Sales and Customer Service
    • Meet or exceed sales targets by providing exceptional customer service and promoting products.
    • Resolve customer complaints and issues in a professional and timely manner.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of retail experience, preferably in a supervisory role.
Working Conditions
  • 40 hours per week, with flexibility to work varying shifts, including weekends and holidays.

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