Retail Credit Officer: Loan Consultant

24 hours ago


Old Toronto, Canada Fairstone Full time

Fairstone Financial, a leading Canadian provider of responsible lending solutions, is seeking a highly skilled Loan Consultant to join our team. As a key member of our organization, you will play a vital role in providing exceptional customer service and helping individuals and businesses meet their financial needs through flexible and accessible lending options.

About Us

We are committed to delivering the best borrowing experience to earn our customers' trust and loyalty. Our comprehensive benefits package includes:

  • Time Off: A minimum of 15 days' vacation and additional wellness days, plus statutory holidays.
  • Flexible Hours / Work-Life Balance: Full-time positions typically involve 37 hours per week. We value work-life balance and support the right to disconnect at Fairstone.
  • Comprehensive Benefits Package: Adjustable to your needs (with access to virtual healthcare).
  • Pension Contribution: Fairstone automatically matches a certain percentage to contribute to your savings.
  • Professional Development: Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.
Job Description

As a Loan Consultant, you will be responsible for:

  • Supporting customers and prospective customers on the phone and in person to provide best-in-class service.
  • Gathering loan information.
  • Selling our loan and protection products.
  • Closing loans virtually and in person.
  • Following up past due customer accounts.
  • Cash controls including taking payments.
Requirements

To succeed in this role, you will need:

  • Authorized to work in Canada.
  • High-school diploma or the equivalent (an asset). Great communication skills.
  • A minimum of 1 year of prior experience in loan underwriting or experience in a financial institution.
  • Previous experience working with loan origination software.
  • Post-secondary education in Finance or Business Administration (an asset).
Additional Information

As a valued member of our team, you will have access to ongoing training and development opportunities to enhance your skills and advance your career. If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.



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