Retail Sales Ambassador

5 days ago


Vaughan, Ontario, Canada Lindt & Sprüngli (Canada) Full time
Chocolate Retail Opportunity in Vaughan Mills

We are seeking a highly motivated and customer-focused individual to join our retail team at the Lindt Chocolate Shop in Vaughan Mills, Ontario.

About the Role

This part-time Key Holder position offers an exciting opportunity to work in a fast-paced retail environment and provide exceptional customer service while promoting our premium chocolate products.

Key Responsibilities:
  • Ensure high levels of customer satisfaction through excellent service
  • Assess customer's needs and provide assistance and information on product features
  • Welcome customers to the store and answer their questions
  • Actively seek out customers in-store
  • Remain knowledgeable on products offered and discuss available options
  • Cross-sell products
  • Handle returns of merchandise
  • Build trusted relationships with customers
  • Comply with inventory control procedures and visual merchandising standards
  • Act as a brand ambassador for our products
  • Support with cash handling and inventory duties including restocking of products
  • Assist with corporate gifting
  • Open and close the store
Qualifications:
  • Proven work experience as a Retail Sales associate, Sales representative or similar role
  • Basic understanding of customer service practices and sales principles
  • Track record of achieving sales targets
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with a customer service focus
  • Ability to perform under pressure and address complaints promptly
Salary and Benefits

The estimated annual salary for this position is $37,220.00 based on 20-25 hours per week.

We offer a competitive compensation package, opportunities for professional growth, and a fun and dynamic work environment.


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