Retail Ambassador

3 days ago


Vaughan, Ontario, Canada Lindt & Sprüngli (Canada) Full time
About Us

Lindt & Sprüngli (Canada) is a leading chocolate manufacturer that offers an exceptional consumer experience in our retail shops.

Job Summary

We are seeking a highly motivated and enthusiastic Key Holder to join our retail team at the Lindt Chocolate Shop in Vaughan Mills, Ontario.

Key Responsibilities:
  • Elevate customer satisfaction through exceptional service, ensuring timely resolution of queries and concerns.
  • Analyze customers' needs and provide tailored assistance on product features, promoting sales growth.
  • Welcome customers warmly, addressing their questions with expertise and confidence.
  • Drive sales by proactively engaging with customers and offering recommendations.
  • Maintain comprehensive knowledge of products, enabling informed discussions and cross-selling opportunities.
  • Efficiently handle returns and process cash transactions while maintaining high standards of accuracy.
  • Develop strong relationships with customers, fostering loyalty and repeat business.
  • Collaborate with colleagues to achieve sales targets and drive store performance.
  • Participate in inventory management, visual merchandising, and corporate gifting initiatives.
  • Assist with store opening and closing duties, including preparing daily bank deposits.
Qualifications:
  • Proven retail sales or customer service experience, with a track record of meeting sales targets.
  • Familiarity with point-of-sale systems and inventory procedures.
  • Demonstrated communication and interpersonal skills, with a friendly and energetic personality.
  • Ability to perform under pressure, addressing customer complaints promptly and professionally.
  • A passion for delivering exceptional customer experiences.
Estimated Salary Range:

$17.95 per hour, with opportunities for advancement based on individual performance.



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