Customer Service and Sales Coordinator Expert

4 weeks ago


Calgary, Alberta, Canada Tile + Stone Source Full time
About Tile and Stone Source

We are a dynamic and growing tile and flooring company in Alberta, known for our exceptional product knowledge and customer service.

Job Summary

We are seeking a highly motivated Customer Service and Sales Coordinator to join our team. The successful candidate will be responsible for creating, processing and fulfilling orders, welcoming customers, answering phones, putting together orders, ordering product, reviewing outstanding orders, and contacting clients when their product is ready for pick up.

Responsibilities
  • Curate the customer experience by being the first point of contact via phone and greeting customers in person
  • Input purchase orders from clients as needed to support the store
  • Ensure timely ordering of products to meet sales associates' project timelines
  • Support the sales team in providing customers with necessary information to finalize orders
  • Notify customers when their product has arrived and is ready for pick up
  • Process credit card payments and record transactions
Requirements
  • Proficient in MS Office applications
  • Experience operating point of sale systems
  • Excellent verbal communication skills
  • Strong customer service skills
  • Previous experience working in a fast-paced retail environment
  • Able to multitask and manage various work activities simultaneously
What We Offer
  • Competitive salary range: $45,000 - $60,000 per year, based on experience
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • The chance to be part of a growing and dynamic company
About You

We are looking for someone who is passionate about delivering excellent customer service, driven to meet sales targets, and able to work effectively in a fast-paced environment. If you have a strong work ethic, excellent communication skills, and a positive attitude, we would love to hear from you.



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