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Floor Supervisor

2 months ago

Montreal, Quebec, Canada COS Full time
Job Title: Floor Supervisor

We are seeking a highly motivated and customer-focused Floor Supervisor to join our team at COS in Montreal. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of store presentation.

Key Responsibilities:
  • Secure excellent direct customer experience by establishing a welcoming atmosphere and providing technical and inspirational information to customers.
  • Support strong indirect customer service through replenishment and garment care while respecting visual guidelines.
  • Collaborate with the store management team to secure excellent shopping experience through cooperation and strong communication.
  • Contribute to the stores sales strategy and help colleagues in other departments to reach sales targets.
  • Evaluate service results and develop actions to increase the service experience.
  • Act as a customer service role model.
Requirements:
  • Previous work experience is an asset, but we will also consider candidates with excellent communication skills, customer focus, self-motivation, adaptability, and a genuine interest in others.
  • Excellent planning and organizational skills, good analytical and problem-solving abilities, and excellent commercial abilities and interest in fashion and retail.
Why Work for COS?
  • Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
  • Endless growth and development opportunities.
  • Dress your personality - we encourage you to dress your personality all day, every day.
  • Discount at H&M, &Other Stories, and COS.
Benefits:
  • 25% staff discount.
  • Start with up to 3 weeks vacation.
  • Company wellness pay.
  • Medical/Dental insurance benefits.
  • Short-term and long-term disability benefits.
  • Life Insurance.
  • Employee assistance program (EAP).
  • Parental Leave of Absence.
  • Parental Leave Pay.
  • Plus, additional Voluntary Benefits.