Warehouse Operations Supervisor

1 month ago

Montreal, Quebec, Canada Lineage Logistics Full time
Job Title: Warehouse Operations Supervisor

Lineage Logistics is seeking a highly motivated and experienced Warehouse Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for leading and promoting a safety culture, an engaged workforce, and exceptional service at our facility.

Key Responsibilities:
  • Lead daily warehouse operations by prioritizing activities, providing leadership, coaching, and direction to the warehouse team.
  • Assist in developing and leading regular site communication sessions to review safety initiatives, site performance, and other local initiatives.
  • Monitor, measure, coach, and develop performance of direct reports, ensuring adherence to policies and procedures, providing recognition, evaluating, and providing feedback on performance, addressing complaints, and resolving problems.
  • Participate in the hiring, training, and development of staff.
  • Lead or participate in establishing work schedules and ensuring that they are correctly implemented and that jobs are assigned and completed effectively.
  • Track daily attendance of warehouse employees, including sick days, vacation, and floater days, and monitor attendance and address attendance management issues.
  • Spends 80-90% of their day on the floor monitoring, directing, and coaching employee performance on Safety, Service, and Productivity.
Requirements:
  • Minimum of two (2) years of experience in a frontline supervisory role in a warehouse/logistics environment.
  • University or college education; a focus in Operations, Logistics, or related field.
  • First Aid certification is an asset.
  • Excellent people leadership abilities and a dedication to continuous improvement.
  • Approachable, positive demeanor with a hands-on and team-oriented work style.
  • Experience working in an environment with pick and ship processes as well as high-volume computer-generated inventory control (barcoding, RF).
  • Knowledge of HACCP.
  • Commitment to health and safety in the workplace.
  • Proven ability to supervise a team working in a fast-paced warehouse environment to ensure accuracy, compliance, and a team culture of excellence.
  • Driven to provide exceptional customer service.
  • Strong interpersonal skills, including leadership, conflict resolution, and team building abilities.
  • Dedicated to continuous improvement.
  • Excellent communication skills, both verbal and written.
  • Proven analytical and problem-solving skills, with the ability to quickly understand and identify issues and propose solutions.
  • Proven ability to effectively prioritize workflow to ensure deadlines are met in a fast-paced environment, able to adapt to shifting priorities.
  • Takes initiative, is proactive in their work, and results-oriented.
  • Ability to manage and adapt to change.
  • Experience with warehousing software applications.
  • Microsoft Office skills with an emphasis on Word, Excel, and Outlook.
  • Experience working effectively in a unionized environment governed by collective agreements an asset.
Why Lineage?

This is an excellent position to begin your career path within Lineage. Success in this role enables greater responsibilities and promotions. A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability, or any other protected status. We are committed to a diverse and inclusive workplace for all.

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