Winter Sports School Supervisor

2 weeks ago

Kananaskis Improvement District, Canada Resorts of the Canadian Rockies Full time

Job Title: Winter Sports School Supervisor

Job Summary:

We are seeking a highly motivated and experienced Winter Sports School Supervisor to join our team at Nakiska Resort. As a key member of our snow school operations team, you will be responsible for supporting all aspects of the Winter Sports School operation, ensuring consistency and high levels of staff well-being, and supporting the quality control of the guest experience.

Key Responsibilities:

  • Support all aspects of the Winter Sports School operation
  • Ensure consistency and high levels of staff well-being
  • Support the quality control of the guest experience
  • Be willing to accept all assignments that fit within your level of qualification and position in the Winter Sports School
  • Consistently present and maintain a neat, clean, and tidy appearance and a professional image as a role model to all staff
  • Provide a superior level of guest service and mountain safety to all visitors and staff
  • Work with Senior Management to sustain and develop the quality of the snow school
  • Fulfill all duties delegated by the leadership team
  • Ensure performance goals are set and met in a timely manner
  • Organize and provide training and guidance to all instructors
  • Organize and delegate duties to Instructors, Daily Lead staff, and Sales staff
  • Provide support, guidance, and feedback to instructors and sales staff in a manner that is supportive, encouraging, and promotes achievement within their role
  • Ensure that the staff are fulfilling their daily duties at set standards
  • Prepare and deliver morning meetings for Instructors
  • Provide clear communication with staff and guests via face-to-face, email, and phone

Requirements:

  • Strong work ethic with individual and team-oriented work
  • Active listening and effective communication skills
  • Positive attitude, punctuality, reliability, and responsibility
  • Previous supervising experience preferred
  • Minimum level 1 internationally recognized qualification(s) in ski and/or snowboard instruction preferred
  • I.T. skills essential; experience with email accounts, office, computer-based booking systems
  • Experience with money handling and cash out procedures preferred

Application Requirements:

  • Own work VISA or legal status to work in Canada
  • Cover Letter and Resume/CV
  • Proof of certification and active membership
  • Criminal Record Check with clearance to work with children, dated within the last 12 months

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