Operations Supervisor

1 week ago


SaintBrunodeMontarville, Quebec, Canada McDonald's Full time

Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at McDonald's. As a key member of our management team, you will be responsible for leading and developing staff to achieve exceptional levels of quality, service, and sales.

Main Responsibilities

Staff Management

• Recruit, select, and retain a high-performing team of employees who share our commitment to customer satisfaction.

• Develop and implement training programs to enhance employee skills and knowledge.

• Conduct regular performance reviews and provide coaching and feedback to employees.

Quality and Service

• Ensure that all food and beverage products meet our high standards of quality and presentation.

• Implement processes to improve customer satisfaction and loyalty.

Operations and Administration

• Manage labor costs, inventory, and cash handling procedures.

• Maintain accurate records and reports, including sales data, employee performance, and safety records.

Benefits and Compensation

• Competitive salary and benefits package, including medical, dental, and vision insurance.

• Meals and uniforms provided on shifts.

• Access to performance bonus program and career development opportunities.

Requirements

• 2+ years of experience in a leadership role, preferably in the food service industry.

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced environment and make decisions quickly.

• High school diploma or equivalent required; degree in business or related field preferred.



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