Operations Supervisor
1 week ago
Job Summary
We are seeking a highly motivated and experienced Assistant Manager to join our team at McDonald's. As a key member of our management team, you will be responsible for leading and developing staff to achieve exceptional levels of quality, service, and sales.
Main Responsibilities
• Staff Management
• Recruit, select, and retain a high-performing team of employees who share our commitment to customer satisfaction.
• Develop and implement training programs to enhance employee skills and knowledge.
• Conduct regular performance reviews and provide coaching and feedback to employees.
• Quality and Service
• Ensure that all food and beverage products meet our high standards of quality and presentation.
• Implement processes to improve customer satisfaction and loyalty.
• Operations and Administration
• Manage labor costs, inventory, and cash handling procedures.
• Maintain accurate records and reports, including sales data, employee performance, and safety records.
• Benefits and Compensation
• Competitive salary and benefits package, including medical, dental, and vision insurance.
• Meals and uniforms provided on shifts.
• Access to performance bonus program and career development opportunities.
• Requirements
• 2+ years of experience in a leadership role, preferably in the food service industry.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and make decisions quickly.
• High school diploma or equivalent required; degree in business or related field preferred.
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