Guest Service Representative

3 days ago


Toronto, Ontario, Canada Marriott International, Inc Full time

Explore a career as a Guest Service Representative at Marriott International, Inc. and experience the ultimate luxury in hospitality.

About Marriott International, Inc.

We are a global leader in the hospitality industry, renowned for our commitment to excellence and innovation. Our mission is to Ignite Curiosity, Expand Worlds, and provide unforgettable experiences for our guests.

Job Description:Key Responsibilities:
  • Process Guest Check-Ins: Confirm reservations, assign rooms, and issue room keys to ensure seamless guest arrivals.
  • Manage Guest Payments: Process various payment types, including room charges, cash, checks, debit, and credit cards.
  • Coordinate Guest Services: Respond to guest calls, messages, requests, and concerns, while coordinating with Housekeeping to track room readiness.
Requirements:
  • Education: High school diploma or G.E.D. equivalent
  • Experience: No related work experience required
  • License/Certification: None required
Benefits:

As a Guest Service Representative at Marriott International, Inc., you can expect:

  • Competitive Salary: $45,000 - $60,000 per annum
  • Benefits Package: Medical, dental, and vision insurance, 401(k) matching, and paid time off
  • Career Development Opportunities: Training and professional growth within the company
About the Role:

This is an excellent opportunity to join a dynamic team and contribute to providing exceptional guest experiences. If you are passionate about delivering outstanding service and have a strong desire to learn and grow, apply now



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