Guest Experience Coach
3 days ago
The Guest Experience Coach is a critical role within our retail team, responsible for creating a welcoming and inclusive environment for our customers. This person will engage with customers, build relationships, and provide exceptional service to ensure a positive experience in our stores.
Key Responsibilities:
- Develop and maintain a deep understanding of our products, services, and brand values to effectively communicate with customers.
- Engage with customers, asking questions to understand their needs and preferences, and offering personalized recommendations.
- Process transactions accurately and efficiently, using cash handling and point-of-sale systems.
- Participate in visual merchandising and inventory management to maintain a visually appealing store environment.
- Collaborate with colleagues to achieve sales goals and drive business results.
Requirements:
- High school diploma or equivalent required; some college or university education preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced retail environment.
- Flexibility to work a variety of shifts, including evenings and weekends.
- Ability to lift up to 30 pounds and stand for long periods.
What We Offer:
- Competitive hourly rate: $18.25-$20.97/hour.
- Opportunities for career growth and development.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous employee discount program.
- Access to exclusive company events and activities.
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