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Technical Support Specialist

2 months ago


Surrey, British Columbia, Canada Bonjour Infotech Inc Full time

Bonjour Infotech Inc is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our users. Your primary goal will be to resolve user issues in a timely and efficient manner. To achieve this, you will consult user guides, technical manuals, and other relevant documents to research and implement solutions. You will also be responsible for collecting, organizing, and maintaining a problems and solutions log for use by other technical support analysts. Additionally, you will provide business systems, network, and Internet support to users in response to identified difficulties. This is a permanent position, and you will work 32 to 40 hours per week. The work language is English. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.