Dental Association Operations Coordinator
2 weeks ago
About the Ontario Dental Association
We are a non-profit organization representing over 90% of dentists in Ontario. Our mission is to promote optimal oral health, advocate for our members, and support successful professional lives.
Job Overview
We are seeking an experienced Member Services Coordinator to join our team. This role will be responsible for handling member inquiries, managing membership data, and administering the annual membership renewal process.
Responsibilities:
- Manage frequent phone call and email inquiries, providing accurate and effective information to members and the public.
- Engage in the administration and coordination of various special projects and programs, applying relevant knowledge and skills.
- Support the team with member recruitment and retention strategies, coordinating membership processes, payment processing, and collaborating with the IT department to resolve member database-related issues.
- Think independently and take initiative when necessary, proactively engaging in the job while maintaining a learning mindset.
- Foster open communication by sharing all relevant information, including any difficult conversations, with honesty and transparency.
Requirements:
- College diploma or Bachelor's degree.
- Excellent knowledge of MS Word, Excel, PowerPoint, Teams, and association management database programs.
- Association experience is an asset.
What We Offer:
This is a full-time, permanent position with hours from 8:30 a.m. to 4:30 p.m. In addition to a competitive salary, you'll have access to a benefits plan that includes dental as well as plenty of vacation days, personal days, and access to a health spending account.
The ideal candidate will be open to flexible work arrangements, with a combination of remote and onsite work. Located in the heart of Yorkville, parks, transit, and everything downtown Toronto has to offer.
Salary Range: $60,000 - $80,000 per year
Note: The salary range provided is based on industry standards for similar roles in the same location and may vary depending on individual qualifications and experience.
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