Claims Adjuster

1 month ago


Montreal, Quebec, Canada Curo Claims Services Inc. Full time
Job Title: Claims Adjuster

We are seeking a skilled Claims Adjuster to join our team at Curo Claims Services Inc. As a Claims Adjuster, you will play a critical role in delivering exceptional customer service and resolving property insurance claims in a timely and efficient manner.

Key Responsibilities:
  • Respond to general inquiries and initiate contact with insured members to resolve claims.
  • Confirm coverage and assess quantum for incoming claims, reviewing technical reports and negotiating settlements.
  • Coordinate with outside service providers, including contractors and engineers, to complete work activities.
  • Ensure all correspondence is completed in a timely and effective manner, including the creation of critical path documents and waivers.
  • Gather information from insured members, civil authorities, and other insurers to complete investigations.
  • Maintain quality service and adhere to organizational standards for file handling, including reserving, expense, and loss control.
  • Participate in dispute forums and provide support for policy coverage on behalf of key stakeholders.
  • Identify by-law requirements and standard unit definitions for condominium policies.
  • Coordinate with condominium corporations on insured losses to ensure effective restoration and repairs.
  • Keep claims information confidential to protect operations and insured members.
  • Responsible for data integrity, issuance of payments, and maintaining well-organized claim files.
  • Adhere to partner guidelines, contracts, and insurance regulations to ensure legal and regulatory compliance.
  • Actively participate in coaching and training sessions and collaborate with team members and management.
  • Take an active role in creating an environment of continuous improvement and highlighting value work.
Qualifications:
  • A post-secondary education and/or college diploma within a related field.
  • CIP designation or working towards designation.
  • A provincial adjusters license; ability to acquire same.
  • 2+ years' experience with a good understanding of various property policies.
  • Excellent communication skills verbal and written to effectively work with internal and external stakeholders.
  • Strong time management and organizational skills to manage competing priorities.
  • Current Microsoft Office working knowledge.
  • Ability to learn and adapt in a fast-paced environment, including working with various computer programs, databases, and software.
  • Ability to work independently and as part of a collaborative team environment.

We value diversity, equity, and inclusion in our workplace and strive to create an accessible and inclusive environment for all. If you are interested in this opportunity, please apply online.


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