Mortgage Developer – First Nations/Métis/Inuit Professionals Wanted
2 weeks ago
About BMO
We are a leading financial institution dedicated to creating lasting, positive change for our customers, communities, and people. Our purpose is to Boldly Grow the Good in business and life. We strive to help our customers reach their goals by providing innovative solutions and exceptional service.
Salary: $65,000 - $85,000 per year
Job Description:
This role involves cultivating, building, and managing relationships with a referral network to drive mortgage business growth and increase market share. You will actively identify sales opportunities and refer them to BMO colleagues as appropriate. Your responsibilities will include developing and executing effective marketing and sales programs to drive business results, following corporate policies, operating directives, legal, and regulatory requirements.
Key Responsibilities:
- Proactively contact referral and origination sources identified through national partnerships and/or create local partnerships to discuss home financing solutions.
- Assist in implementing targeted marketing programs, promotions, and other initiatives.
- Actively search for cross-sell and up-sell opportunities to position to the branch for individual sales and profitability goals.
- Support the delivery of targeted marketing programs, promotions, and other initiatives.
- Seek opportunities to expand your network by obtaining referrals and originations from existing relationships.
- Establish and enhance the Bank's community presence by participating in trade shows, conferences, and related events.
- Serve as a customer advocate during application and processing activities.
- Complete onboarding activities as required.
- Deliver exceptional customer service that builds trust through expertise, responsive service, and support.
- Guide customers throughout mortgage application and processing activities.
- Partner with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.
- Resolve or escalate issues to meet customer expectations and ensure funds are advanced in a timely manner.
- Provide customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g., everyday banking, lending, and investment) and refer to appropriate BMO partners.
- Stay abreast of consumer needs, industry trends, best practices, and regulatory requirements for mortgage products and services.
Required Skills and Qualifications:
- Typically 3-5 years of relevant experience and a post-secondary degree in a related field of study or an equivalent combination of education and experience.
- In-depth understanding of the mortgage lending process and applicable regulatory requirements.
- Strong interpersonal, sales, customer service, and negotiation skills.
- Expert knowledge of self-management and teamwork, personal lending, relationship sales, and management.
- Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
- Strong knowledge of the broader real estate industry and mortgage market.
- Strong negotiation skills.
- Specialized knowledge from education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem-solving skills - In-depth.
- Influence skills - In-depth.
Benefits:
We offer a comprehensive total compensation package, including performance-based incentives, discretionary bonuses, health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit our website.
About Working at BMO:
We value diversity and inclusion, and we're committed to creating an inclusive, equitable, and accessible workplace. By learning from each other's differences, we gain strength through our people and perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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