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Food Service Team Lead

2 months ago

Kitimat, Canada A&W Restaurants Inc Full time

**Job Summary**

A&W Restaurants Inc is seeking a skilled Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and that our food meets our high standards.

**Key Responsibilities:**

  • Supervise and coordinate the activities of staff who prepare, portion, and serve food to guests.
  • Estimate and order ingredients and supplies required for meal preparation.
  • Establish work schedules and ensure staff follow procedures.
  • Maintain records of stock, sales, and wastage and report to management.
  • Train staff in job duties, sanitation, and safety procedures and ensure skill transfer to new employees.
  • Ensure that food and service meet quality control standards and corporate brand standards.
  • Deal with cash, opening, and closing procedures with accuracy.
  • Ensure customer satisfaction and resolve issues as required.
  • Maintain a positive relationship between team members.

**Requirements:**

  • Have a passion for guest service and creating exceptional guest experiences.
  • Enjoy working in a fast-paced environment.
  • Have excellent communication skills.
  • Enjoy learning new things.
  • Have a ready smile and a warm personality.
  • Be available to work 32-40 hours/week.

**About A&W Restaurants Inc**

We are a leading fast-food restaurant chain committed to serving high-quality food and providing exceptional customer service. Our team is dedicated to creating a positive and inclusive work environment that values diversity and promotes growth and development.