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Food Service Team Lead
2 months ago
**Job Summary**
A&W Restaurants Inc is seeking a skilled Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and that our food meets our high standards.
**Key Responsibilities:**
- Supervise and coordinate the activities of staff who prepare, portion, and serve food to guests.
- Estimate and order ingredients and supplies required for meal preparation.
- Establish work schedules and ensure staff follow procedures.
- Maintain records of stock, sales, and wastage and report to management.
- Train staff in job duties, sanitation, and safety procedures and ensure skill transfer to new employees.
- Ensure that food and service meet quality control standards and corporate brand standards.
- Deal with cash, opening, and closing procedures with accuracy.
- Ensure customer satisfaction and resolve issues as required.
- Maintain a positive relationship between team members.
**Requirements:**
- Have a passion for guest service and creating exceptional guest experiences.
- Enjoy working in a fast-paced environment.
- Have excellent communication skills.
- Enjoy learning new things.
- Have a ready smile and a warm personality.
- Be available to work 32-40 hours/week.
**About A&W Restaurants Inc**
We are a leading fast-food restaurant chain committed to serving high-quality food and providing exceptional customer service. Our team is dedicated to creating a positive and inclusive work environment that values diversity and promotes growth and development.