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Salesforce Solution Architect, CPQ Implementation Expert

2 months ago

Vancouver, British Columbia, Canada NeuraFlash Full time
About NeuraFlash

We are a leading AI and Consulting Partner of Amazon & Salesforce, dedicated to helping our clients transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.

What sets NeuraFlash apart?

We are a company that values growth and innovation. Since our inception, we've been on a rapid expansion path, achieving an average of 35%+ growth year over year. This has unlocked a world of exciting career opportunities for our team.

Imagine stepping into the heart of innovation, working with cutting-edge technologies like Salesforce, GenAI, and Amazon. Here, you'll have the opportunity to acquire new technical expertise and understanding of the latest Salesforce features and major launches.

We believe in endless learning and professional development. Our technical boot camps are designed to help you master new skills and technologies. Whether you're diving into GenAI or conquering Service Cloud Voice, we've got your back.

Our success is rooted in the satisfaction of our clients, and our exceptional CSAT score reflects that. As a Salesforce CPQ Solution Architect, you'll play a pivotal role in leading impactful initiatives, contributing to meaningful change.

We are committed to nurturing positive working relationships, enabling us to harness the full potential of our team and drive success collectively. Through regular team meetings and online events, you'll build strong relationships with teammates around the world.

We are seeking a highly skilled Salesforce CPQ Solution Architect to join our Lead-to-Cash team. As a key member of our team, you'll work with our clients to understand their business needs, identify their requirements, and lead the team through design, development, QA, and launch of their solutions.

Key Responsibilities
  • Work with clients to define requirements, propose, and deliver solutions related to their Sales processes.
  • Support architecture and own configuring best-in-class implementations of CPQ and Sales Cloud.
  • Configure Salesforce Solutions using point and click tools available on the platform, such as Process Builder and Visual Flows.
  • Understand and leverage Salesforce Platform to implement scalable solutions.
  • Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our clients.
  • Coach and mentor junior team members on best practices to deliver projects.
  • Interface directly with Salesforce to craft new solution perspectives.
  • Support our Pre-Sales team with industry perspectives, demos, and deal execution.
  • Craft thought leadership pieces that accelerate the NeuraFlash brand within the Sales Transformations space.
Requirements
  • 5+ years project experience in a hands-on position.
  • 10+ implementations experience of Salesforce CPQ or Sales Cloud.
  • 5+ years of experience with Salesforce in a development or configuration capacity.
  • Understanding of Sales, Sales Operations, Product, and Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform.
  • Hands-on experience on building Salesforce CPQ package elements, Custom Applications, Lightning Experience, Visual Flows, Process Builders, and other Salesforce platform tools.
  • Understanding of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance.
  • Client Facing Experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Clients, Enterprise Application Architecture.
  • Solid understanding of Salesforce Platform and its architecture.
Preferred Skills
  • Experience coaching and mentoring Salesforce talent.
  • Attention towards detail – detail oriented.
  • Strong team player.
  • Great communication skills.
  • Keep an open mind and must be flexible to change.
  • Any Salesforce Certifications is a Plus, preferably Salesforce CPQ, Service Cloud, Experience Cloud, Sales Cloud or Field Service Consultant.