Salesforce Business Analyst with CPQ and Sales Cloud
2 months ago
As a Salesforce Business Analyst, you will bring a key understanding of best business practices, and the knowledge of how to enhance the efficiency and effectiveness of Salesforce CPQ and Sales Cloud. You will work with collaborate with a variety of members within the team to gather requirements, analyze processes, and develop solutions.
Key Responsibilities
- Identify challenges and create solutions within the Salesforce ecosystem, including but not limited to Salesforce CPQ and Sales Cloud
- Communicate with the proper parties about business requirements, conduct an in-depth analysis, and document thoroughly
- Translate business requirements into tangible specifications, and work with Solution Architects and Developers to design effective Salesforce solutions
- Collaborate and build a strong relationship with the stakeholders, and facilitate cross-functional communication between stakeholders and technical team about Salesforce initiatives
- Develop testing protocol for Salesforce CPQ and Sales Cloud implementations
- Conduct training sessions and provide continual assistance in new user training
- Continuously improve Salesforce system post-implementation
Qualifications
- Bachelor's degree in Business Administration, Information Technology, or a related field
- 3+ years experience as a Business Analyst in Salesforce environments
- Strong experience in Salesforce CPQ and Sales Cloud
- Proven track record as a successful Salesforce BA
- Salesforce Certified Administrator or Certified CPQ Specialist (preferred)
- Experience with Agile/Scrum methodologies for project delivery (preferred)
- Knowledge of integration and data migration tools in Salesforce (preferred)
- Familiarity with reporting tools like Tableau and Power BI (preferred)
Core Competencies
- Salesforce knowledge
- Analytical and problem-solving skills
- Communication and collaboration
- Project management
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