Customer Service and Sales Development Specialist
2 weeks ago
We are seeking a Customer Service Representative to join our team in Calgary, Alberta. As a key member of our sales team, you will play a vital role in providing exceptional customer service, supporting sales efforts, and contributing to the overall success of Formations Inc.
About the RoleThis is an entry-level position ideal for someone looking to grow their career in sales and customer service within the building materials industry.
As a Customer Service Representative, you will be responsible for:
- Providing timely and professional responses to customer inquiries via phone, email, or in-person.
- Supporting inside and outside sales teams by assisting with upselling or cross-selling products and services as needed.
- Processing orders, managing administrative tasks, and maintaining accurate records.
You will also have opportunities to develop your skills and knowledge in areas such as:
- Microsoft Office (Word, Excel) proficiency.
- Familiarity with new systems and technologies.
- Positive attitude and self-motivation to provide excellent customer service.
At Formations Inc, we offer a competitive compensation package, including:
- A generous salary range: $45,000 - $55,000 per year, depending on experience.
- 100% company-sponsored health and dental benefits.
- A flexible benefit program, including options for:
- Health Spending Account (HSA)
- Personal Spending Account (PSA)
- RRSP contributions
Additionally, you can expect a positive work environment, regular feedback, and opportunities for growth and development within the company.
RequirementsTo succeed in this role, you should possess:
- Prior experience in customer service or inside sales is an asset.
- Proficiency in Microsoft Office (Word, Excel).
- Comfortable learning new systems and technologies.
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