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Administrative Support Specialist

1 week ago

Kingston, Ontario, Canada UNAVAILABLE Full time
Job Overview

We are seeking a highly organized and detail-oriented individual to join our team as a Team Assistant. In this role, you will provide administrative support services to our Care Coordinators, process new referrals and orders, and manage confidential patient records.

About Ontario Health at Home

At Ontario Health at Home, we partner with patients, caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers, and Ontario Health Teams to deliver responsive, accessible, integrated, patient-centred care.

Key Responsibilities

  • Provide administrative support services to Care Coordinators
  • Process new referrals and orders for services, supplies, and equipment
  • Manage and maintain confidential patient records
  • Enter, update, and maintain a high volume of patient data in the electronic database
  • Answer a high volume of telephone inquiries from patients, families, and service providers, and refer callers as appropriate
  • Provide backup support to other positions as required

Requirements

  • A college diploma in the health or social services field, or business/office administration preferred
  • 2+ years' related office experience
  • Accurate keyboarding/data-entry skills
  • Proficient with database software, MS Word, and Excel, and other applications in a Windows environment
  • Excellent organizational skills and ability to work with minimal supervision
  • Advanced multi-tasking skills, with the ability to meet performance and service goals
  • Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic, and socio-economic backgrounds
  • Excellent oral and written communication skills, including strong listening skills
  • Flexibility to work a schedule that includes days, evenings, and weekends to meet organizational needs

What We Offer

  • Attractive comprehensive compensation packages and benefits
  • Valuable development opportunities
  • Membership in a world-class defined benefit pension plan
  • Salary: $24.53 - $29.47/hour